Celebrity Cruises Reviews

Celebrity, while being a quality cruise line, has ships that are a little too large for our liking. Also, there were too many specific venues on the ship that were off limits to all but a select few passengers. Except for the specialty restaurants food was ordinary at best. Personnel however, throughout the ship, were excellent. Overall, the cruise was thoroughly enjoyable although in the future we will cruise on other lines with smaller ships.

Could not fault the Ship, Staff, and Food in any way. All fantastic.

The ship, service, food etc could not be faulted. It waz all absolutely fantastic. Would sail with this company again with no hesitation. Loved evefything.

LOVED the new NCL Getaway

The service on board was good. Tours booked were delivered as per expectation.

I flew to Dallas on AA

Everything was close to perfect. The ship entertainment food and staff were outstanding.

I think Celebrity markets itself as the premium cruise line but they have been cutting corners and you can see it in the quality of their food especially. Blue restaurant was good but not spectacular definitely not worth the up charge that they charge to get a Acqua Class room. The Persian Garden was a joke, felt like you walked into a dingy, moldy room. There was always long lines to get a drink and when you got the drink it was different every time. They definitely need to do an overhaul in their F&B management side. I saw a Bar manager standing next to the Pool bar and observed the long line rather than jumping in to help the one bartender that was there. This was a constant complaint that i heard from other guests as well but the long wait times at the bar. Knowing that the cruise line makes their money on selling drinks i was baffled by the lack of urgency on the F&B management side to fix this. I work for a global hotel company and i would expect my managers to jump in and help out when the staff is in the weeds. On the positive side our stateroom attendant, our wait staff in Blu and one of the servers in the Cafe were outstanding.

Delighted with Celebrity Cruises.

I gave this rating because of the two MAJOR problems above.

I've been on 3 different cruise lines, maybe 8 trips all together. this was by far the BEST, top of the line, all the way.

Excellent service

It was a great cruise, accomplishing everything we wanted to accomplish.

Service was very good.

Not the same service I have experienced before with Celebrity

Beth was great to work with in planning the cruise and closing the deal. This was our first trip using Avoya and Celebrity and would definitely use them again.

The ship was clean, well maintained, and the crew acted like they really loved being there for us.