Celebrity Cruises Reviews

The Alaska cruise on board the Celebrity Millennium was a memorable experience. The crew was extremely helpful, cheerful, and competent. The food in the main dining room was consistently outstanding, and the waiter, assistant waiter, and sommelier worked as a unified team to provide truly superb service. The room service was prompt and very good. The cabin attendant was always cheerful and attentive. He went out of his way to provide whatever we needed. The entertainment on board was varied and uniformly great. The music in the various lounges was exceptionally good. None of this could have been achieved without outstanding leadership, and I compliment the captain and the other officers on the exceptional job they do.

Everything was good except the condition of my room. The housekeeping was good every day of the cruise but the shower and the toilet had hardware problems for the first 5 days of my 7 day cruise. House keeping reported the problem on time but the maintenance crew did not fix the problem for 5 days. I told the crew on the first day but it took them 5 days to temp-fix it.

The best part was how we were treated by you staff. Simply fantastic

We felt safe and well-cared for during the cruise and had a wonderful time!

JoAnn did an outstanding job on getting us on a European cruise. The third time was a charm and it ended up being Greece. If you are looking for the royal treatment Celebrity Apex is the ship for you. A 3000 person ship with only 700 passengers make the trip super luxurious. Don't let COVID scare you Celebrity takes your safety very seriously and makes sure your protected as much as possible.

Great cruise

Ship was understaffed which caused some gaffs in service. Room attendant and waiter were outstanding. Food was average and shows were mediocre - falling far short of shows we have experienced on other cruise lines.

Pros. Ship well designed, food and service exceptional, entertainment was better than usual. Cons. Confusion regarding procedures for restaurant reservations. I had early seating reservations but was told I needed to go online to make individual reservations. Concierge’s office told me I didn’t need those reservations. Most concierge level benefits were not available because of Covid. Wish that would have been noted by Celebrity. Would not have booked concierge level had I known that. Not worth the extra price.

It was one of the best experiences I have ever had. I highly recommend this ship!

I’ve sailed many times. The service on this cruise was the best I’ve ever experienced. Loved the interaction with the officers. Wonderful food.

Crew and passengers made this a wonderful cruise

Everyone is so worried about COVID they decided to stay home which is great for those who wish to sail. 400-500 passengers with 700 crew on a ship designed to hold 2200 passengers. Can you say your own personal super yacht?

THERE WAS TOO MANY MISHAPS .

was a great trip

unfortunately, our 7-night caribbean cruise was compromised by the corona virus epidemic. the ship's personnel worked to help the passengers through the difficult time offering assistance, maintaining a positive attitude, and keeping the ship immaculate. the eden is a beautiful ship full of tasteful art installations. like all cruise ships the buffet restaurant was packed at prime breakfast and lunch times but tables usually became quickly available. the entertainment geared to a younger audience could have been more varied. better times are coming and we will certainly book another celebrity cruise.

We were on the Summit 3/7/20 My opinion is that Royal Carribbean is way above the Summit. The service the little things, they never made any towel animals in your cabin, never came around with coffee while at your table for breakfast and lunch. When San Juan would not let us dock so we could go home the Celebrity cruise employees at the service deck said "dont worry save all your receipts we will reimburse you for all your expenses. Then after we make all the changes flight hotel etc Celebrity puts out a memo. " we will only reimburse you for the flight change charge.