Celebrity Cruises Reviews

Food is great, very nice ship and the crew members are terrific

Great food, great service

Food was delicious. Entertainment was very good. The elite status lounge for cocktails before dinner was ok. Space wasn’t cozy

We have sailed with Celebrity Cruises quite a few times, and this was by far the worst of them all. Food quality was extremely irregular, with some very good meals and some below average (including the specialty restaurants). Service was totally irregular, with some very good attendants and others who were extremely rude and unprofessional. Public areas like some of the bars and the Oceanview Cafe were constantly dirty. Ship is desperately in need of some renovation. Celebrity Cruises doesn't have the same elegance as it had before. It is becoming a cruise line without identity.

Super beau voyage!

We appreciated that Ms Santiago was able to pick a really good cabin for me and my husband. We enjoyed all the destinations. Unfortunately, we were unable to see the fjords and glaciers, since we passed at night.

This ship was by far amazing! Wonderful staff, dining experiences were fabulous. Pool is the only thing I wish was better. No slides, not much for smaller kids. Loved the shows and music!! Can't say enough about the good food!!!

Celebrity Provider our best family vacation for yer end break where we had nothing to do but to enjoy the service the fantastic cruise and their services provided ! In addition to Celebrity, Avoya travel helped us to navigate through the best package we were looking for. Thanks for both !

Great trip overall. We had a water leak in our shower which they took care of but people needed to be in and out of our room. We ordered the premium plus drink package and that was very confusing to the staff. From stocking the mini bar to the wines you received in your room it was something the crew was not familiar with and took a good portion of the cruise to get that worked out.

This was a wonderful cruise. Surpassed all my expectations. Giuseppe, our cruise director, was fantastic. He was very high energy, funny and very friendly. I was on the New Years cruise to the Carribean. The best part was I got engaged at the stroke of midnight on the deck with 2,000 others counting down to New Years! I was the BEST VACATION ever!!

Dinner in the dining room was fair. I believe I've had a better experience on other Celebrity Cruises. Meal at Tuscany was nothing to brag about and that was on New Year's Eve. Dinner at Murano was great. The service and the personal attention from the wait staff was great. All personnel throughout the cruise were friendly and helpful. I had an issue with the bed in our room. I woke up every morning with sore shoulders, aching back, and hip pain. Three of the 6 people at our dinner table had hip pain. Entertainment provided by the Celebrity Entainers on the last night was wonderful. The Christmas program was poor. Seemed like a high school production. The two comedians in the main theater were fair. Overall, I believe we have had a better experience on other Celebrity Cruises. I only have to others to compare this to.

When you add up all the extras that Celebrity tries to "sell" you, you might as well go on a higher level cruise line, such as Oceana, Crystal or 7 Seas, where everything is included, including air. To charge $59 and $69 for a "beverage package", unless you are a drunk, or wish to start drinking right after breakrfast, is outrageous. I consider myself and my partner "average' drinkers; what this means is that we might have a Pina Colada around the pool around mid afternoon, and a cocktail each before dinner, and a bottle of premium red wine during dinner. Does that add up to $69 / PERSON DAILY? This is my 8th Celebrity Cruise. You constantly raise prices on the premium restaurants. The Italian steak restaurant @ $60 / person is not worth it. For $10 more / person you might as well have dinner at Morano, which at $70 / person, costing $140 for two people is a lot more than it used to be. We usually are Aqua Class; this time we were a little late booking this cruise and had dinner in the main dining room. I will say our waiter and ass't waiter were OUTSTANDING. I felt like we were in the Aqua Class Blue dining room. It stops there. The menu and food were at best average. I wound up having the basic steak 6 out of 12 nights, and had dinner at The Italian restaurant and 2 dinners at Morano. I realize you are preparing food for 2950 passengers plus staff, but as I had stated in the beginning of my review, I might as well be on Oceana of Crystal. Not any difference in price when you add it all up with Celebrity. Our cabin steward was also outstanding. The Conceirge level sounds great, but in the end what does this all mean? (a) the H'ourves sent to our cabin we did not even touch. The Concierge, after her long recording on the telephone, meant nothing to us. Never had a need to use her services. The head of the dining room and I became well acquainted, and went out of his way to help us with restaurant reservations. I was thrilled when I asked him if he is going to be on the Apex this Summer.........HE IS!!!! Nice to know someone on the new ship, although he does not know at this time where he will be positioned. Being on a Sky Suite level, I doubt I would need his help, but never the less wonderful to have a "friend" on staff. I was not the only passenger we met on our 12 day cruise who felt the same as we did, that it is a constant selling on Celebrity.

Even some rain and less than perfectly smooth could spoil this crew. Fantastic crew, food and service in all areas.

the food was excellant absolutely delious thankyou

Service was everything you’d expect from Celebrity but the facilities were a little rough around the edges. Bikes in gym falling apart, hair driers not working, entertainment sub-par.

Everything was good except certain food options Would recommend to friends N families

Loved the Infinity. The inside cabin was a pleasant surprise - been traveling on R.C. and this cabin was so much more comfortable than the R.C. inside. Steward and waiters all pleasant and professional. Ilissa at Avoya addressed some issues with Celebrity and got us $ to be used toward the fare on a future cruise so going on Celebrity is in our future - just wish they left from Canaveral - we are not travelling to Miami.