Celebrity Cruises Reviews

Food are not as good compare to other cruises company like Carnival in 2008 and Holland America in 2019. Maybe time changes. The entertainment are not extravagant as before.

I can only recommend Celebrity Silhouette to anyone wanting to do a cruise. Everything was perfect starting from the easy way to embark to disembark at the end of the trip, both of them, thanks to excellent organization, a breeze and done within a few minutes. The stateroom was beautifully laid out, so was the bathroom and our steward took great care of us twice a day. The same can be said about the food both in the restaurants and the buffet type Ocean View Cafe with different stations of all kind of food including ethnic cuisine. However, we mostly dined in their restaurant that had 3 standard appetizers, entrees and desserts as well as 6 or 7 daily selections to choose from each category including one special dish verbally communicated by our waiter. Let's not forget the great daily entertainment in the huge theatre, other entertainment in the Grand Foyer or around the pool area. We have no reservation to recommend Celebrity Silhouette as well as Miranda Randall from Avoya Travel who organized everything for us and gave us excellent advice.

We enjoyed our Celebrity cruise from Boston to Quebec and back. Boarding was easy, our room was well-prepared and our cabin steward/butler was right there to introduce himself and make us feel welcome. The food in the various venues was all good. For some reason the World Cafe seemed very crowded during the entire cruise. There were many times when it was difficult to find a place to sit and people were generally not very courteous. I guess that they were as frustrated as I was. We didn't see all of the shows, but the ones we saw were quite good. Our favorite was a show that combined acrobatics, lively classical and contemporary music and dancing. It was spectacular. Because we were out of town for two weeks, we did take advantage of the laundry service. It did take about 18 hours to get our things back, which was in line with what was promised and they did an excellent job. I had read horror stories about laundry, but our experience was very good. We had sailed earlier in the year on the Silhouette so the interior of the Eclipse seemed a bit tired by comparison. However, it was still clean and comfortable. The reasons for the 4-star reviews instead of five are three. (1) We used a concierge to help us with some specialty dinner reservations, so we were surprised when we arrived to discover that our planned table of four was listed as 2 tables of 2. We were told that it was not a problem and that it would take about 10 minutes to change things up and prepare a place for us. 30 minutes later we checked and were finally seated. From that point on the service was slow. Apparently, we really disrupted their routine. We all had the premium beverage package, so it would have been nice to be seated somewhere and offered a glass of wine. There was plenty of open space for that to happen. I guess we should have just asked rather than standing around outside the restaurant. (2) I had two excursions scheduled on one day. When I booked, the times were such that we could easily go on both. Somewhere along the line one of the tours was changed to a time that overlapped with the other, but I received no notification that was the case and I didn't notice the times on the tickets until the day of the tour. (3) We took an excursion that cost over $200 for the two of us. Basically we were taken by bus to a small town, dropped off and told to return in about 1 1/2 hours. There was some narration on the trip over and back, but the tour guide seemed more interested in telling stories and jokes rather than describing where we were and what we were seeing. To be fair, I did report it and was given a discount on that tour.

The Eclipse is in need of refurbishing. The food service in Blue was outstanding. The buffet not so much. My husband got a,raw meatball. We reported it and never heard another word. Waffles and pancakes were lousy. The coffee service was very sparse. The entertainment on the entire ship was outstanding. The bar areas were crowded and fun, wirh excellent music. The pool bar hamburgers and fries were very good. Service was excellent. Pinocolatta was horrible. All fake flavors. The mud slides were outstanding. Most of the chairs need to be refurbished. Very uncomfortable. Our cabin was ok. The bed was very comfortable..The sofa was uncomfortable. Some of the towels were ok others needed to be used as floor rags. The pillows were wonderful. Our cabin Stewart was excellent. We found the excursions were outrageous. We have been on many cruises with different lines and the The excursions were much longer with no charge or better prices. The moment we boarded the crew started to bug us about upgrading our packages. This continued for several days.,

Crew members were excellent Food was good Excursions were fine Ship was old and in need of refurbishment Our agent was outstanding

Our first cruise was a big hit!

The trip itinerary, coupled with an outstanding experience on board Celebrity Edge, made for a memorable trip. Plus, we are very pleased with Avoya, Miranda Randall, and the overall handling of our cruise.

All flights were almost on time. One was about 30 minutes delayed, but arriving in Vancouver a day early did not present an issue, ALWAYS arrive a day early! We arrived at the port at 9:50 for our 10 am boarding. There was a lot of walking but we were on board at 10:57 and our cabin was ready. It gave us plenty of time to get to the Murano for our Concierge lunch. After lunch, we needed an espresso, so it was off to Cafe al Bacio. Dinner at the buffet. This was our 45th Anniversary cruise. The Murano Tasting 5 course, 3 hour experience was probably the highlight of our cruise. I asked our waiter if he would have my anniversary gift delivered to the table when we arrived. It was set on a plate with a cover. Was quite special and a surprise to M. Our waiter was the best we have ever had in all our cruises. He had an anniversary cake for us at dinner's end. What a special night. There was a new onboard excursion - Galley to Table. It was a tour of one of the galleys and then lunch at the Murano. It was worth the price. There were 3 couples of us at the table and all the ladies were teachers. Not planned, but made for a very relaxing lunch. The only day of full sunshine was Hoonah (Icy Strait). We didn't get to go into town which was 1.5 miles from our dock. M has mobility issues so the walk up a hill to catch the shuttle was out, and the gondola ride was out, too. Too tight and M likes to keep her feet on the ground. ;) The shuttle could have come down to the gift shop area at the dock. Shopped in Skagway for a bit then it started to drizzle. Headed back to the ship and the sun came out for a few minutes, but we were able to get the gifts we wanted. Juneau was a great stop for our Salmon Bake excursion. It was as good as we remembered from a previous cruise. Ketchican was a bust with horizontal rain. We canceled our excursion since the walk was too far in that weather. Not a big deal since we had been there a couple of times before. Our first reservation in the MDR was also an experience. A great couple next to us to share with. Dinner ended with another Anniversary cake - a total surprise. It was delivered by "singing" waiters as other guests cheered. :) We attended three of the shows - from comedy to singing to David Meyer playing the xylosynth. His playing was almost spellbinding. The shows were an A+. I don't know why, but they were not well attended. Their loss. We had a 10:55 flight home so we did the self assist walk off. We started our walk off at 7:15 and were at the airport at about 8 am, cleared customs, and were at our gate a little before 9. All flights home were good. It was our cruise consultant, Hillary Habeeb, who provided us with a wonderful package. We booked about 14 months in advance with a great all-inclusive package. We paid less for this Concierge Class C1 cabin than we did for our very first Alaska cruise with an inside cabin about 17 years ago. Between the OBC from Celebrity, Avoya, and our Celebrity CC we had almost $800 to spend. We actually came home with $167. All our OBC was refundable. We didn't use the balcony much due to the weather, but still worth the $$. This was our second Alaska Cruise with Celebrity and would cruise with Celebrity again. The Solstice and Infinity are not kid-oriented ships which fits very well with our "senior+" age group. I suppose I should rate the food, service (all levels), and the ship - at least a 12/10. The only negative, which I will not comment on, is the Spa (hair salon) staff 0/5. Between Avoya, Hillary, and Celebrity, we had a wonderful cruise. All three will be our go-to should there be another cruise.

The itinerary was excellent. Luckily the weather was in our favor for the whole trip. Our experience on the ship was wonderful. Food, company, and entertainment added to a great trip.

This trip was everything I hoped for. My husband and I wanted nice relaxing trip to catch up on sleep, not have to answer to anyone and not have anything to do but enjoy ourselves. We loved the ship, the shows, the staff and have not one complaint. It was just wonderful! I look forward to the next one, whenever the time and money are right.

Difficulty traversing the ship physically. Attributed to old age. Could not really enjoy trip. Was not the fault of celebrity. Ship was immaculate and the crew and staff were exceptional.

Beautiful ship, awesome itinerary

The cruise was awesome. We loved our room. The ship was beautiful. The ocean view Buffet had plenty of seating. The excursions offered were varied and were an integral part of the Alaskan experience. Highly recommend an Alaskan cruise onboard the Summit.

Excellent cruise we were able to spend 2 days in Boston which were very informative to us about the early history of our country. The cruise was perfect, weather, the ship and its crew were just top notch. All eight of our party had a very eventful and pleasant vacation. we are ready to plan another event with Lucy Kaye.

Cruise was wonderful except last day there was bad weather and we were not able to see the Hubbard Glacier. Rough seas and foggy weather limited views as well. Ship accommodations, food, drinks and service were excellent. Ketchikan, Sitka and Juneau were great ports. Icy Strait Point was okay, but limited options for activities, especially with poor weather. Land tour involved lots of bus and train time. Accommodations were very good. Not the best use of timing resulting in limited time to explore any sights.

We enjoyed the cruise to Alaska. The embarkation at Canada Place went smoothly. The staff and crew on the ship were friendly and efficient. We were able to view the Northern Lights on the first night of the voyage which was a bonus. The ship was comfortable. The food in the main dining room was good. The musical entertainment was really good. The ports were small, but enjoyable. Overall a good voyage, though weather didn't permit sailing in Glacier Bay. Would recommend Celebrity Summit.

Had an absolutely wonderful time. Celebrity Beyond was a one of the best ships we have been on.

Fantastic !!

The food was average. They charge $4.00 for a bottle of water. At least half of the activities are just a sales pitch for something. The first excursion was a waste. We were allowed to spend 20 minutes in one stop and 40 in another. Most of it was seeing things as we drove by them. On the positive side, the dining room staff was excellent. Several of the shows were good.

It was simply spectacular! Food, drink, entertainment and environment were all amazing!

Ship was great! Enjoyed all the amenities. Cruise planner did a TERRIFIC job setting everything up.

Disappointed with the food, both in the Oceanview Cafe and in the 4 dining rooms. No comparison with the Edge. Had some of the same dishes as in the Edge, for example, lamb shank at Cyprus, and it was extremely spicy.