Celebrity Cruises Reviews

Pros: we had an excellent cabin steward who went over and above to make our vacation carefree. We signed up for open seating for dinner and happened to be seated at a table by the window with a waitstaff that was the best I’ve ever had (and I’ve been on 10+ cruises). We asked to be seated at the same table for the whole cruise and our request was honored. The food was varied, presented beautifully and tasted great! Our waiter quickly learned our preferences and was able to guide us to dishes we individuals may prefer. The ship itself was beautiful and a pleasure to be inside. I was concerned when I realized we were assigned to a cabin midship on a middle floor of cabins. Precious cruises with a cabin located similarly resulted in elevators that were constantly overloaded which ended in many many times using the stairs. Not so on this cruise. The elevators were ample to serve the guests. If you prefer a cruise with fewer families and children, this is a cruise line for you. I was impressed with the organized way in which passengers were disembarked for excursions that were bought through the cruise line. Even disembarking when tendered went quickly. Cons: there wasn’t much scheduled to do during the day. I was looking forward to more activities and that didn’t happen. Every night there was a game played in an open foyer just outside the show theatre. Crowds would gather for that hour and make passage around it nearly impossible. And there was very little seating so people weee standing 5-7 deep trying to see the game. There are enough people interested in seeing these games that it should be moved to a room with seating so it doesn’t crowd the walkway and everyone can enjoy it. We like karaoke and we’re grossly disappointed in the karaoke on board the ship. The equipment is antiquated, the staff are not trained how to be KJ’s and there wasn’t enough time devoted so that all who wanted to sing could do so. Karaoke was limited to 1 hour and 15 minutes a few nights of the 11 day cruise. When there are 15-20 people who want to sing...it just isn’t enough time. Add to it the fact that the KJ’s gave preference to one particular singer who regularly got to sing 4 songs while others got none, one or two.

Everything was great! The food was delicicious service was outstanding! We always enjoy our cruises

The 12 day cruise was just perfect, we had a party of 10 people and enjoyed all the ports of call. We cruised before on the Eclipse and this trip was just as good as our last. Everyone enjoyed everthing the ship had to offer, from the rooms, the food,the entertainment and the very friendly staff.

We paid for the 14days unlimited internet. They advertised its fast and unlimited use. But it end up the internet connections is too slow and sometimes their system is down. As a business owner internet is very important for us so we can still work and comunicate with our staff while we are in the cruise. We spoke to the person in concern but he said they cant do anything about it.

Great ports, great ship. Fantastic vacation.

we enjoyed the cruise to the abc islands very much

The celebrity cruise line is very professional and all the staff is great.

The Celebrity Eclipse met our expectations. The on board entertainment was outstanding.

Phyllis booked us on Celebrity Cruise Lines and this was my first cruise and it was PERFECT. We loved the whole cruise. Perfect ship for a "first timer"

we had a great time and want to cruise again soon

The stops were fantastic, Greece was so educational. I was not happy with the ship.

I would give this a 10 with one exception. There was a constant confusion with disembarkation allowance times from the ship at the end of our trip. Only one employee handled this information correctly but several others created a cause for concern. I would suggest that further information questions need to be asked for verification of these kinds of situations.

The ship was old. Worse than expected.

I was so pleased in every way. Celebrity just catered to our every need! Best service in the dining room, cabin, & our excursions. Always busy on board. (fun) The food everywhere just a real delight & most delicious! And, of course we had the BEST travel agent,Ana Dixon from Avoya.

The cruise itself was great except for missing Bar Harbor due to weather conditions. The food in the main dining room was hit or miss. The gym had some equipment issues and when brought to the attention of the assistant gym mgr we were informed it would be attended to but out never was.