Celebrity Cruises Reviews

We love sailing on Celebrity cruises.

The entire time we were onboard they Celebrity was trying to upsell us to stuff that should have been included. - We were essentially limited to one dining room or just a bunch of cafeteria style restaurants. All of the specialty restaurants would have set us back about $100+ for each meal. - Just to take a walking tour of the inside of the ship set me back almost $100! - Every day they spent so much time trying to get us to buy jewelry with their "preferred vendors". Each vendor paid to get access to the positions on the "recommendation" cards for EVERY SINGLE PORT OF CALL. - They had us "rush" to get to the disembarkation room by 8:30AM on the last day. Then we set there for an hour+ before we could leave. -

Food is average at best. We had a drink package - good luck getting someone to grt you a drink. The only exception is the dinning room. Wine was served with an upgraded wine package. There were glasses and dirty dishes every where on deck and in the buffet area. No one cleared dishes. Same old food on the buffet. Often emty and dried out trays of food. People behind the buffet couldnt answer questions. Lack of communication skills . Little service. The folks were too busy trying to sell beverage packages. To get a drink near the pool you had to go to the bar yourself. I remember Celebrty being better than this. Maybe i just forgot the lack of service. Disappointed.

Did not enjoy the shows much...

To all the crew staff , job well done keep up the good work!

Service was the best.

We had a wonderful cruise with breathtaking views! So glad we had a veranda room to enjoy the beauty. The White Pass train ride was the highlight of our trip. Everyone needs to see the beauty and wonder of Alaska!

Celebrity was fantastic! From the captain, the crew, amenities and food - an excellent way to travel, especially with small children! My kids loved the Fun Factory! A really classy experience.

The service was very good.

This was an exceptional itinerary and the Reflection is a beautiful ship. The only reason I did not give a 5 star is because they lost a toiletries bag of mine at disembarking and have yet to found it.

Again, we were very disappointed with Celebrity Cruise Lines. The food was disappointing, low quality and no flavour...the dining room never served a hot meal and the buffet food was cold and stale. The bar service was pitiful due to bartenders attitudes and their poor training. They were constantly running out of drink mix and sending customers to other bars in search of a specialty drink or lying to us saying there was none available on the ship. The bars were always understaffed and therefore, the bartenders were always grumpy. For a premium Mediterranean cruise we were overall very disappointed. We cruised in January to the Caribbean and experienced the same issues so obviously it is an issue with Celebrity across the board, not specific to any ship or destination. The staff in the future cruise department were rude, and very unwilling to offer any value when we sat down with him to discuss a South Pacific cruise for either this year or next year. However, the ship was immaculately clean, and our room steward was amazing! We loved the itinerary, but Montenegro was a disaster. We anchored at 10am and waited 3 hours to get on a tender. Everyone was furious as the ship was leaving at 5pm that day. There was a Costa Cruise Line ship at the dock and we were anchored a 20 minute tender ride away. There was one security line to get back on the ship, as everyone waited until the last minute to get back thus causing a huge line up. All in all, it is just a badly run company and will more than likely be our last cruise with Celebrity.

Wonderful Itinerary, very nice ship. The officers were very visible throughout the journey and more than happy to interact. Amazing food!

This was our sixth cruise with Celebrity and the crew did not disappoint. From the food to the cleanliness of the ship to the service provided by the crew it was another home run. We have another Celebrity cruise coming up in July to Alaska and can't wait. You are our only ocean cruise line.

Great shows; wond

It was the trip of a lifetime. We enjoyed the ship, food, drinks, and tours tremendously !!

wonderful

This was a great vacation and get some wonderful picture's of the stops one more off our bucket list