Celebrity Cruises - Celebrity Apex Reviews

We had a beautiful sunset veranda but the constant noise of chairs moving from the buffet above was horrible. It was so loud my husband could not sleep. The ship was lovely. Food was good but the ship ran out of many things (mushrooms, zucchini).

This was a great Ship, with a Great Crew, Great Food and Amazing Entertainment. The Shore Excursions on this itinerary failed to live up to the pre-cruise description. Partly due to the vendors, partly due to weather and partly due to Celebrity’s failure to ensure the quality of their offerings and to adjust plans when weather required it.

Great itinerary likely not to be available again for a year or more. The ship was nice, new and clean, cabin service as good, and most excursions were excellent. Boarding was understaffed as hundreds of people broke into the line because one person was trying to control the process. Departure went well. That's the good news..probably would not go on an Edge ship again. Food choices, which with the different main dining venues should have been excellent...it was horrible. Some nights we were forced to get the $17 small lobster tail because nothing we would eat was in any of the venues. No pasta, minimal seafood, etc. Only the Roof Top Grill of all the venues had a good selection that was outstanding. Buffet was average, but NO wait staff. You wanted a beer, sparkling water, wine, etc...you had to wait in line for 5 min or more or go to a bar, WHICH most bars above the 4th floor were CLOSED by 9 pm. Horrible combination and main reason never to go again. Two more major and totally avoidable issues seal the no go not only for Apex, but negative considerations for future Celebrity cruises. First was the VISA questions for Turkey and Egypt. Could never get a straight answer from Celebrity and worse, they sent you to their expensive VISA service only to find out on board that NO EXTERNAL VISAS WERE REQUIRED. That really frustrated many many people. It's all over social media on the Celebrity page. Communication was just as bad on the pre City Stay. Again, ALL people that we talked to on the City Stay were upset. Were supposed to have communication of Hotel, etc. 10 days before. Got it finally after MANY calls 2 days before, ONLY TO FIND OUT UPON LANDING THAT THE HOTEL HAD BEEN CHANGED BUT THE DRIVERS WEREN'T AWARE OF IT SO MASS CONFUSION. PLUS FOR THE PRICE PAID, THE HOTEL WE WERE CHANGED TO AND THE ROOMS WERE AWFUL. Miss communication continued on board as people with the pre tour were marked as on the post stay and never got luggage tags, correct emails, etc. without going to the front desk many times. nOT a good way to start a trip...forget doing another City stay except for the Galapagos cruises as they have their act together! If none of these issues bother you, then I'd recommend the ship, but if food selection, a pre or post stay, and decent communication are important to you, hopefully there are a few other cruise lines out there that aren't understaffed or haven't farmed out important aspects to a 3rd party.

Ship, staff and amenities were awesome. Also enjoyed ports of call

Booked our train trip in January 2023. Received a note the night before the excursion that for unforseen reasons, our train ride was cancelled. We found out later that the cruise had over sold that train excursion by 400 people!!! One person was assigned to handle questions and/or rebooking of another excursion for that day. The line was around the corner. Total disaster and disappointment. Our compensation was a bottle of wine and not the kind I drink. How about Dollar for dollar time at the spa. Yeah, didn't think so. My question is, how does the cruise ship decide who's tickets to cancel and not cancel? If it is based on time/date of purchase, we surely would have been in that excursion. Such a bust out and disappointment that won't soon be forgotten. Another experience I will be repeating to others. Bergen was an awful port. We took a quick walk into town and was not impressed The others were charming, guess I was expecting the same warm and fuzzy feeling.

Great

Trip vas good but the taste of food was not always good quality.

The infinite veranda cabin was exceptionally good..Downhill from there..Highly overpriced wine, beer and cocktails plus 20% on top of that ..$2.00 extra if I wanted Pistachio ice cream.. Food like any other ship; nothing special.. Limited selections at breakfast in the COSMOPOLITAN, so was forced to eat at the cafe, which was noisy, crowded and hard to find a seat..Entertainment was 50/50...We now know why we don"t cruise anymore.. Bon voyage ? A thing of the past..Tom/ Anne Winn..Pass this on !!!

The crews was amazing. The food at the Blu was very good and the weather was part of a nice 7 nights.

We’ve sailed on smaller vessels, which made us nervous about too crowds and chaos. Pleasantly surprised with how much room, never a line Great cruise!

Ship was nice. We were on deck 11. So we did have some noise when they were washing the pool deck above our room. Like a drinking sound for much of the night. Room person was kind and friendly but he had trouble managing his rooms. Some nights we had to wait for him to turn down the beds until 9:00. Most night we were busy doing things but some nights we wanted to just go to the room and lay in bed. The pool deck was overly crowded. I was surprised to see the staff start to take peoples stuff off chairs and put it in a big back and take to guest services after it rained for a little while. People were so mad when they came back to empty chairs and had no idea what happened. We saw the deck people take our stuff and went and took it before it was too late. I was concerned the ship ran out of Coke Zero. First when we first boarded and again mid cruise. I was puzzled by this. Also the dinner buffet was noticeable reduced. They ran out of the few things they were offering on some nights. I had to take mushrooms from the salad bar over to the stir fry station to be cooked for dinner. Then the salad bar ran out of mushrooms too. The pool deck did not have room like old ships for dance class. Had to go to the roof top to do those classes. Super windy up on top so harder to move with confidence. Embarkation and debarkation was very smooth and easy. We walked on and off with all our luggage which made things much easier. We are planning on taking this ship on a Thanksgiving trip with the family. At least we know what to expect.

The cruise was excellent, we only cruise Celebrity cruise line !!

Great service, great stateroom with veranda, great food!!

Great vacation, I loved the ship!!!

Very much enjoyed the Apex it is beautiful. The crew was very welcoming. Would like better excursions choices. Don't like recent cruise line changes regarding main dining room and cost of upgraded options. Activities and shows were good. Bar service was difficult at rush hours as waiters had to compete with guests for bartenders attention. Drinks at buffet are self service but really should be total drink service from Bar servers. Hard to carry food and drink without food getting cold. Jammed at drink station takes long time while people fix their coffee.

The Apex was a beautiful ship. The food and entertainment were outstanding

The ship was beautiful, the food was great and the staff was helpful and friendly. Belize was a HUGE, HUGE, HUGE Surprise and Disappointment and the excursions left much to be desired. However, 7 days on the water was wonderful!

We were thoroughly delighted with our cruise aboard the Apex. Every aspect of the experience was wonderful. We were amazed at the smiling faces of all crew members (wait staff, room attendants, bathroom attendants, performers, bar staff) and their helpful, friendly service. We ate exclusively at the buffet and found the food to be tasty and varied. The stateroom (inside cabin) was spacious, clean and beautiful. The art work around the ship was wonderful and we enjoyed exploring the various types of art. The performances were always entertaining! We took in four shows and were impressed with the glamour, the performers and the spectacular light shows that accompanied them. The check in, embarking and disembarking processes were easy and quick. Celebrity certainly made us feel special and we will certainly take another cruise with this cruise line.

Even on the days that the weather was uncooperative, there was plenty to do onboard if we wanted activity.

The pool retreat was so crowded we couldn’t get chairs.Great food & entertainment.