“I expected Better From Celebrity”
3 stars
Cruise Date: 08/07/2023
Destination: Europe
10 night cruise to Greece and Turkey on Celebrity Constellation -deluxe Ocean view cabin)- did not include wi-fi, drinks or gratuities. - previous cruises - Celebrity Equinox and Apex, Disney Magic, Holland Noordam
positives -
1. itinerary was great with 6 ports of call in Greece and one in Turkey with 2 days at sea.
2. Staff is generally excellent as was cruise director and activities staff. 3. Embarcation and disembarcation very smooth.
4. main dining and buffet food was delicious, although buffet choices were limited.
5. Entertainment was enjoyable if a bit predictable.
negatives -
1. This cruise does not leave from Venice, it leaves from Ravenna - read the description of itinerary very carefully. Budget additional funds to get to this out of way port. Ravenna is beautiful but not easy to get to unless you hire private transportation or know Italian trains and schedules and take a 50 euro cab ride from the Ravenna station to the port. While cruise leaves from Italian port, there are no ports of call in Italy.
2.Ship overbooked by 10-15%. Passenger capacity 2184 over 2400 on board according to staff. ship felt crowded and hard to get seating at pool or solarium unless you are there at 8 AM.
3. Housekeeping very poor. room not clean when we entered, dirty glasses and opened diet coke in fridge. Consistenty had to ask for fresh towels and toilitries to be refilled as well as had to request bottled water which we had to pay for.
4. Poor use of ship's space - casino and shops footprint could be reduced and additional dining like a pub could be added.
5. Buffet options appeared reduced as compared to Solstice and Edge class ships. Sushi on 5 and Tuscan Grille mediocre.
6. Ship looks dated and worn. Some windows appeared to have mold, rust stains in solarium pool and around portals. Cabins look very dated.
7. Ship sponsored shore excursions varied - about 50% good and 50% were a waste of time and money.
Reviewed about 3 years ago by Elizabeth
