Celebrity Cruises - Celebrity Equinox Reviews

Excellent service.

Absolutely love the service we receive on Celebrity.

Celebrity is a very good all around Cruise line with exceptional service.

Beautifully designed ship, good food and service

The cruise on Celebrity was the best one we have taken so far. We were a bit nervous since we just sailed on Royal Carribean on their Allure of the Seas boat this past December. So we were concerned we would get bored on Celebrity or miss all the extra things to do on the Allure that were not on the Equinox. But we couldn't have been further from the truth. The Equinox was fantastic and the laid back atmosphere of the Celebrity Cruise was even better than what we experienced on the Allure. We would sail Celebrity again before Royal Carribean, without a doubt!

I would recommend Celebrity cruise line which met most of my wants, however, I did see that it is not the same quality as in the past.

Excellent service, amazing food, perfect entertainment, and a fun atmosphere!

Celebrity was a great way to Experience our 1ST cruise

Did not enjoy the shows much...

We spent more time at guest relations dealing with problems with our sea passes than anywhere else on the ship. Could not get drinks, could not disembark at ports, could not enter our room, etc. The pass continuously failed and each time they replaced it … well... still had problems. The islands do not do business on Sunday's or holidays and 2 out of 6 ports we visited were closed. One was a Sunday and the other was a Monday however it was a religious holiday for them. We only had standard shopping available at the actual ports which was no different than any other island. We found that at the bars the passengers that did not have the prepaid beverage package was served religiously. We prepaid our beverage package and found that we had to beg for service and we actually left a few bars after over 30 minutes being we was not acknowledged. There was 6 of us that went on this cruise and we range from 59 to 75, we are not big drinkers nor hell raisers and we were very upset with the issues.

We had a fantastic time on our Celebrity cruise to the southern Caribbean. We were treated like royalty, the food was delicious, the entertainment was great, and the service was phenomenal. I would highly recommend this cruise line for any trip. We had a fabulous trip!!!

Our agent, Laura, recommended Aqua Class, which resulted in a great cruise in all aspects. Equinox never displeases.

I would say the food was the best over any other cruise lines we've traveled and the wait staff we encountered were all wonderful. The Celebrity Equinox did not offer really any comfortable seating in the main showroom and around the ship. All the seats seemed to be worn and tilted forward so you always slid after sitting a while. Entertainment was only fair and there was a lack of choice around for music and dancing. I found Royal Caribbean to be better. Loved captain Kate Mccue.

good service and follow up.

The Captain and officers were great. The front line staff not so much. There was no feel of customer service. It felt like the staff where there because they had a job to do and they were just going through the motions. Customer Service on the other lines I have been on was far superior.

Minor things that could be improved: The deck furniture is in terrible shape and needs to be replaced. The cabin needs some hooks - there is nowhere to hang anything except closet and drawers - what do you do with a wet swimsuit or a slightly used towel. The best Martini bar anywhere and all the bars are excellent. Can't say enough good about the Captain! The entertainment fantastic! We were a large group with 12 out of 23 never been on a cruise before. all said they will be back.

The service on board Celebrity Equinox was excellent

The Equinox by Celebrity was enjoyable in all ways! Excellence was seen in all areas of the ship from cleanliness to accommodations to personnel to entertainment and especially the food. Etc, etc.