Celebrity Cruises - Celebrity Infinity Reviews

Short staffed and bad wifi diminished the experience

This was a great cruise and we enjoyed every minute of it. The ship was great and the service was also very good. We visited very interesting ports and it was great being at the end of the world. We have booked another cruise with Celebrity to Japan in 2024. I would especially like to mention Likivi and Gloria from the The Trellis Restaurant table 438 and also Eka from the Cellar Masters bar for their excellent service. They made the cruise even more special.

Wifi on board was poor, even though I had purchased premium. Lots of complaints from other guests too. Dining room food was good, but not excellent like other Celebrity cruises I’ve been on.

Only 1100 passengers instead of 2800 so service was outstanding. Food good in dining room. Buffet upstairs was Asian, Mexican, Indian (which we don’t eat) plus a few others. Ship 21 yrs old & looks it.

All was great about the cruise: people, food, drinks, cleanliness, and stops.

We enjoyed our trip but found that Celebrity did not meet our expectations for a premium experience. Food was average. Service okay (with a few notable exceptions). Senior staff were very accessible and friendly. Overall average.

Shirley from Avoya made booking seamless.

Good entertainment pleasant weather clean cabin excellent dinner service. Enjoyed our visit to Bimini brought back memories of times passed

The Celebrity Infinity was showing her age a bit, but with less than 50% occupancy, the staff was amazing. Only had a disappointing experience in the spa.

We still loved our cruise. Even tho the crew was most pleasant and accomadating I think the mgt puts the best on the newer ships. The food was ok and not up to the standards of the newer ships. The food really just lacked flavor. We missed the Lawn Club. But we still enjoyed the trip, the old ships do have their charm. Our agent Stacy works overtime in booking our trips. She is the best.

I thought I had read a review that during the Pandemic, that the Infinity was refurbished? It was not. All in all a pretty good cruise, but the air conditioner throughout the ship, was set at 60 degrees.

This cruise checked all of the boxes for a bad cruise; Bad food, bad service, bad itinerary. I would never cruise on Celebrity again. As a matter of fact, I think we will take a break from cruising for a while after this cruise.

Service in main dining poor Contracted Covid End of story

ok not great as i want or was thinking it would be.

ship was not ready to start sailing again. Service was good and personnel great. Food was horrible . Wifi barely worked.Will not go again

the main part of the ship was nicely upgraded; the cabins were very dated - the slider to the balcony wouldn’t work even after repeated work order request - food was quite good as was the housekeeping and servers… wifi sucked!!! Islands were a disappointment - fitness classes too expensive, spa services too expensive

The room was old and tired. It had only 2 outlets, the sliding door broken and not fixed until day 5, short staffed and longer wait times, tepid warm water for shower.