“It was wonderful wonderful ”
5 stars
Cruise Date: 05/15/2017
Destination: Transatlantic/Repositioning
I loved it
Reviewed almost 9 years ago by Mark
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
4 stars
Cruise Date: 05/08/2017
Destination: Europe
Reviewed almost 9 years ago by Lawerence
3 stars
Cruise Date: 07/31/2017
Destination: Europe
Some of the staff in one of the restaurant was not upto my expectations.
Reviewed almost 9 years ago by Ramesh
“An Amazing Trip”
5 stars
Cruise Date: 06/30/2017
Destination: Europe
We as a family (3 generations) absolutely love everything of this tour, EXCEPT the last day. Celebrity must be aware that they let their cruisers feel very unwelcome and could not wait to see us leaving the ship. We paid for the last day to stay longer - what a waste of money and it was not what was promised. We left a very disappointed family of 9, but luckily we had the other days to leave us with good memories.
We are totally in love with Celebrity and booked already our next cruise for 2018 on Celebrity Eclipse. So please don't throw us off the ship the last day. Leon and Anna
Reviewed almost 9 years ago by Anna
“Fantastic cruise!”
5 stars
Cruise Date: 06/19/2017
Destination: Europe
Wonderful itinerary, superb service and amazing food!
Reviewed almost 9 years ago by Kathy
5 stars
Cruise Date: 06/09/2017
Destination: Europe
Reviewed almost 9 years ago by Paul
4 stars
Cruise Date: 12/08/2017
Destination: Caribbean
Reviewed almost 9 years ago by Jerard
“Average”
3 stars
Cruise Date: 12/08/2017
Destination: Caribbean
Great destinations, nice room attendants, but the majority of the staff otherwise could barely comprehend English which makes it difficult to order food/drinks. Specialty restaurants were amazing, buffet was pretty good, main dining hall reminded me of cafeteria food. 90% of the dealers in the casino were jerks and love to see you lose money and bait you into making risky bets.
Reviewed almost 9 years ago by Stefan
“Ok Trip”
3 stars
Cruise Date: 12/08/2017
Destination: Caribbean
Too many sea days and the change in itinerary was disappointing
Reviewed almost 9 years ago by Lisa
“Fabulous Celebrity Cruise”
5 stars
Cruise Date: 12/08/2017
Destination: Caribbean
The food in the dining rom and the service are top notch! The nightly show and parties are the best. Celebrity is our favourite cruise line.
Reviewed almost 9 years ago by Pierre
4 stars
Cruise Date: 10/09/2017
Destination: Europe
The cruise was great and the service was excellent. Also enjoyed all the ports we visited and the excursions we took, except for the description of the excursions was not accurate. One of our excursions said "be able to walk for 1 1/2 miles on uneven surfaces when in fact we walked 4+ miles and another one advertised biking on even surfaces for 10 miles and it was 20+miles and a lot of uneven surfaces.
Reviewed almost 9 years ago by Sylvia
“Another super cruise with Celebrity!”
5 stars
Cruise Date: 10/09/2017
Destination: Europe
We chose this cruise for the very well crafted itinerary. Needless to say everything else about the cruise was first class. One suggestion: a Pickleball court would be most welcome and would attract many clients who play this fastest growing sport in North America.
Reviewed almost 9 years ago by Peter
“Good Crossing”
4 stars
Cruise Date: 10/20/2017
Destination: Transatlantic/Repositioning
The food was delicious
Reviewed almost 9 years ago by Terry
5 stars
Cruise Date: 10/20/2017
Destination: Transatlantic/Repositioning
Reviewed almost 9 years ago by Daniel
5 stars
Cruise Date: 10/20/2017
Destination: Transatlantic/Repositioning
Reviewed almost 9 years ago by Daniel
5 stars
Cruise Date: 10/20/2017
Destination: Transatlantic/Repositioning
Reviewed almost 9 years ago by Christina
“Cut back in service”
4 stars
Cruise Date: 10/20/2017
Destination: Transatlantic/Repositioning
e.g. dining room waiters cut back and each had too many tables. Wait time for food or even menu was painfully slow. Also only one room steward...previously on other ships (like last year on the Equinox where there were two) made extra work for this one. It was obvious there cut backs along the way. Not good.
Reviewed almost 9 years ago by John
5 stars
Cruise Date: 10/20/2017
Destination: Transatlantic/Repositioning
Reviewed almost 9 years ago by Edwin
“Great service, food and islands, too many people”
2 stars
Cruise Date: 11/17/2017
Destination: Caribbean
The ship, cabin and crew exceeded our expectations with great service and well prepared and creative menus at all the dining venues. The modified island stops were all welcoming with many alternative activities, particularly Martinique. And, there was never a shortage of things to do on-board.
However, listed capacity of the Reflection was just over 3,000 and the November 17 cruise had around 3500 on-board, with competition for open deck chairs and tables for breakfast and lunch at the buffet Oceanview Cafe.
We will be not be taking any future cruises on large size ships.
Reviewed almost 9 years ago by Carol-Lynn
“14 Day Caribbean Cruise”
3 stars
Cruise Date: 11/03/2017
Destination: Caribbean
The Celebrity Reflection is a beautiful and clean ship. The cruise line shore excursions are disappointing and are very overpriced. Aqua Class is not worth the upgrade as the service in Blu started well but became poor within a few days, and the Persian Garden was often unavailable due to over crowding. Entertainment was mediocre at best. We would consider Celebrity again, but without the upgrades - they were not worth the extra costs.
Reviewed almost 9 years ago by Wayne
1 star
Cruise Date: 11/03/2017
Destination: Caribbean
Too crowded staff were fantastic mediocre food never hot! In the main restaurant. pools way to small! The Dining room at night very nice food! Superb service cannot say enough good things about the staff the cheese burgers on deck above pool were the best i have ever eaten world wide! The entertainment predictable and boring the excursions hurried and crowded
Reviewed almost 9 years ago by James
5 stars
Cruise Date: 11/03/2017
Destination: Caribbean
Great cruise.
Reviewed almost 9 years ago by Frederick
5 stars
Cruise Date: 11/17/2017
Destination: Caribbean
Reviewed almost 9 years ago by Lori
“So-so”
3 stars
Cruise Date: 11/03/2017
Destination: Caribbean
Disappointing crew helpfulness. Very nice Veteran celebration! Good was better at buffet then dining room.
Reviewed almost 9 years ago by Rosalie
“crew poorly trained”
3 stars
Cruise Date: 11/27/2017
Destination: Caribbean
The crew were poorly trained and one hand didn't know what the other was doing. We were told one thing by one crew member and a different thing by another.
The arrangements made on shore as far a transportation to port were not correctly communicated by your staff. On some ports we were told there was no shuttle service and there was and on other ports we were told there was shuttle service and there wasn't.
Many of the help did not understand English especially the buffet servers.
I am a captains club elite member and never saw such an uninformed or badly trained crew. All our other trips did not have a problem. I would start correcting the problem by educating guest service personel.
Reviewed almost 9 years ago by Alan
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