Celebrity Cruises - Celebrity Reflection Reviews

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Everything exceeded our expectations

This was our first cruise, and it was wonderful. The ship was beautiful, the waiters, waitresses and stewards were so attentive, and our excursions were great. Thanks for you help arranging this!

Couldn’t have been any better.

Impeccable Service and accommodations.

They welcoming was fantastic, the Shows amazing, the food excelent We enjoyed the trip a lot.

Ship was gorgeous; staff superb plus; Captain was extremely approachable and could be seen all over the ship. Staff seemed genuinely pleased to be sailing again and we felt very welcomed. I asked for, and received, a private tour of the bridge, which was a very special privilege and thrilled my sailor partner...the Captain made it happen! Food was somewhat lacking: e.g. steak the first two days was quite chewy and not tender; plantains were dry as was the lamb, to name a few. Not up to the standards I've seen before with Celebrity. Ports of call were absolutely horrible. We were very disappointed that the itinerary was altered. Nassau, Cozumel, Belize, Roatan so 'nothing'. So discouraged that vendors were 'in your face' selling trinkets and lousy tours. Nothing to see on the islands of any interest whatsoever. Other guests stated same. I fail to see why you continue to include these ports in the cruise. Entertainment was somewhat lacking. I never received a final statement and definitely want one.

Food & service outstanding. It’s our favorite.

The Ship and Crew were amazing we loved every minute of our time on board. We booked another one and can’t wait to be back sailing. This was their first cruise in 600 days and they were as happy as we were to be back on board. Great job Reflection

So great to be cruising with a 1st rate company

The cruise exceeded our expectations, the staff were friendly and accommodating.

All were safe, TG, and happy.

The trip was very well organized for us by Avoya, and it was everything we could have expected.

New Orleans during Mardi Gras was a totally enjoyable experience. The crew on the Reflection were exceptional.

It was all I had hoped it would be but the weather wasn't as hot as it could have been and we experienced a lot of wind at Grand Cayman and Cozumel. Both of these port experiences were changed somewhat due to the high winds. We anchored far from downtown in Cayman and was bused to that area after tendering to shore. Water excursions were cancelled in Cozumel and I wanted to do the semi-submarine. I made up the time by shopping and learned a lesson about international fees with my credit card. New Orleans had cloudy skies and some light rain but it didn't stop any of the parades or activities. We docked near Riverwalk Mall which was great shopping and there was a Cafe' DuMonde. There was also a store called Masquerade for all kinds of things related to the Mardi Gras. The problem everyone ran into was that everything closed down on Fat Tuesday, like a national holiday.

Excellent cruise, nice and very clean ship. Top cabin, ideally located on deck 9. Very excellent service, food en beverage.Amazing shows. In one word top of the bill. It was ou first cruise but certainly not the last. we're looking for a good offer.

We really enjoyed our trip. Thank you.

Very nice. Service was great, very attentive. Would highly recommend.

now that the holidays are over and life has settled down, I would like to discuss my cruise. I initially contacted Avoya Travel to book an upcoming cruise. The company that contacted me was Lux Travel {Kristin DeVilbliss}. I told her the exact ultimate cruise that my husband, myself, and our good friends, Ken and Melanie Hudson were interested in. I gave her the exact dates and the fact that both couples were traveling together and both celebrating our 47th wedding anniversary. I also stated that we wanted the premium drink package, the late seating for dinner, and pre-paid gratuities. When our paperwork came through, we found out not only were we not in rooms next to one another, they were not even on the same deck. It took us calling directly to Celebrity Cruise Lines, with the agent also on the phone, to get this corrected. Paperwork also revealed that we did not have the late seating for dinner. I insisted this be corrected, not an easy task, I might add. Now lets get to the original request which was pick 2. My choice was the drink package and pre-paid gratuities. On our own, since the paperwork work showed only the classic package, we upgraded ourselves on line, which by the way, in many of our prior cruises, this was done for us by the travel agent. Finally, at the end of our 11 day cruise and we wanted to pay any outstanding charges, of which we were quite certain there would not be any, since we had already paid for our excursions, only to find out that neither couple had pre-paid gratuities. This by far was the worst experience we have ever had booking a cruise or any other vacation. I will not recommend this travel agent to anyone else. I hope Celebrity takes "some" action(s) to compensate us, and/or give punitive measures to such a terrible Agency.