Celebrity Cruises - Celebrity Silhouette Reviews

Great trip minus couple small things

Had another wonderful experience with Celebrity

I liked the ship Silhouette. Traveled with a group. I would not have picked the itinerary. The ship and food were great.

The North Atlantic in the fall can be less than ideal for outdoor time. Alejandro and the Podium speakers along with the guest entertainers made for great indoor choices to pass the time on vacation. We also enjoyed Captain George's updates and Q&A sessions. Qisine restaurant was a highlight we continue to share with friends!

Silhouette is a beautiful ship, and the Celebrity customer service is outstanding. Excellent food, interesting passengers, unique itinerary and wonderful weather all created a memorable holiday.

I was expecting a $300 statement credit,but instead I got a $525 statement credit, the ship said it was because I booked it through you. So, thank you Denise for all your help.

Celebrity deserves the high praises it gets, with a caution on expectations. Recently took the Norway Fjord Cruise on the Silhouette out of Southampton, England. On the whole the cruise was all you would imagine it could be and then some. Cruise was smooth, Norway was breath taking, cruise line personnel above average (for the most part). However, it was always the little things that linger and leave impressions . Things such as following a excellent check in at Southampton with being seated for lunch and not having a single wait staff appearing at the table for over 20 minutes AFTER the table was seated. Or discovering the curtains in your cabin being ripped, torn and in need of replacement in a cabin that is in need of storage. Or having tickets to a cruise line excursion and discovering that the meeting time and location are incorrect on the tickets and no one on the excursion staff knowing anything about the excursion , meeting point, or where the passengers are to be and having to rush to make the excursion as a result. Or shutting down all but one food island for breakfast at 11:20 but not having anything ready to open as a conversion to lunch, and forget the idea of hamburgers / hotdogs they were not open. As I said small things but the 'bad' lingers. On the other hand the dining room staff and the sommeliers were exceptional, the meals were great, and the kitchen execution appeared flawless

A most beautiful trip.

Dear sir/madame, As a frequent cruiser (7 times?) with Celebrity, this one was the worst adventure. While the food and service were consistently good, we only once had access to a pool or hot tub. Specifically, we were never made aware that it was considered a family cruise and the 650 kids metaphorically took over the ship. The two outdoor pools are basically wading pools but are usually a cool respite from the 30-33C sun. However, the adult pool became the children's pool as well because the cut-off for a child was listed as 12 years of age. Really. So unfair. We only got near to the pool when there was a series of excursions to Rome. We stayed aboard. The kids even invaded the adults' section (hot tub) of the Solarium without being told to leave by Celebrity staff, and were also at the many bars with their parents. While the parents drank cocktails, their children had soft drinks. This left little space for many of the passengers. On a two-week cruise, this was a great inconvenience to what we had been accustomed to with Celebrity. We have informed our travel agent who should have alerted us to the notion of a family cruise on a ship that is ill-equipped to address the needs of both adults and children simultaneously. Sincerely, Dr. Richard Julien

Above & beyond my expectations. Food, entertainment, accommodations & design of the ship were all fantastic, but what we loved most of all was the staff. We’ll never sail on anything other than Celebrity!!!

We once again salied on Celebrity and were not surprised with their excellent level of service to their passengers.

Super in every way. Great service by Ann our agent.

I enjoyed my cruise on Celebrity silhouettes. The 14 days went by in a flash. Great ports of call. The ship is a perfect size, staff are so friendly.

Enjoyed our 9 night cruise to the ABC islands!

All was perfect: food, entertainment, ship spaces and amenities, ports of call, even the weather ! Celebrity continues to deliver an amazing value and experience.

Great cruise, however up sales on board for specialty restaurants was out of control. Every time you went to a restaurant or cafeteria you were approached to buy specialty dining. After 12 days of that it was disturbing.