First time cruising with Celebrity, embarkation process was smooth but having servers harassing guests everyday for specialty dinning or drinking packages was so annoying. Main dinning room was a hit or miss with the menu. Service was just average and only a handful on crew members really delivered good service. I want to give Celebrity a second chance but I definitely need to give it a lot of thought. Even our excursion in St. Lucia was mediocre, we honestly felt that the tour operator just took our money... while the tour guide was nice, the tour wasn’t what was described before booking, they totally shorten our excursion and it was just not an amazing/unforgettable experience. Also, they are very sneaky when it comes to some policies. There shouldn’t be any surprises but yet, they tried to make extra money off of you. I think they can improve by being more transparent and by just leaving guests alone.