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Crystal Reviews

4.7203 Reviews
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
Ship: Crystal Esprit
Cruise Date: 10/01/2017
Destination: Europe
Reviewed almost 9 years ago by Daniel
Ship: Crystal Symphony
Cruise Date: 10/21/2017
Destination: Europe
Reviewed almost 9 years ago by Max
“A fine cruise.”
Ship: Crystal Serenity
Cruise Date: 10/27/2017
Destination: South America
Need to have a regular buffet for dinner, Changes in Prego menu needed, Main dining room entrees need upgrading in preparation and quality.
Reviewed almost 9 years ago by Lowell
Ship: Crystal Serenity
Cruise Date: 10/27/2017
Destination: South America
Reviewed almost 9 years ago by Louise
“Beautiful ship, great vacation ”
Ship: Crystal Serenity
Cruise Date: 11/20/2017
Destination: Caribbean
It was my husbands first cruise. We had a wonderful time. Two of our excursions were canceled which was disappointing but over all very nice experience.
Reviewed almost 9 years ago by Susan
Ship: Crystal Symphony
Cruise Date: 11/04/2017
Destination: Europe
Crystal needs more effort to keep passengers healthy. Relatively few hand sanitizer stations and few reminders to use them. Both wife and I are ill as were many when we left the ship. Excellent food, entertainment, activities and service. Cruise itself was 100%.
Reviewed almost 9 years ago by Lynford
Ship: Crystal Symphony
Cruise Date: 10/20/2017
Destination: Mediterranean - Western
The cruise ship was beautiful and the food + entertainment was great. State room very small. Also disappointed with enforcement of the dress code--required sport coat in main dining room--most people were not wearing sportcoats. Many wore polo shirts, "Tommy Bahama" shirts--one even wore a colorless t-shirt!
Reviewed about 9 years ago by Paul
Ship: Crystal Serenity
Cruise Date: 08/08/2017
Destination: Alaska - Gulf Southbound
It was wonderful
Reviewed about 9 years ago by Nelleke
Ship: Crystal Symphony
Cruise Date: 07/16/2017
Destination: Norwegian Fjords
Crystal is a first class operation. the Norway cruise was incredible, the staff is wonderful, the excursions great! Loved everything about it.
Reviewed over 9 years ago by Virginia
Ship: Crystal Serenity
Cruise Date: 07/03/2017
Destination: Alaska
Christine recommended Crystal Cruises, and we can't thank her enough. Its a great five star cruise line.
Reviewed over 9 years ago by Michael
Ship: Crystal Serenity
Cruise Date: 06/26/2017
Destination: Alaska
Crystal Serenity--we didn't know what to expect and we experienced luxury and organization we didn't know was possible. The shore excursions, the state rooms with balconies, the food and the service was incredible.
Reviewed over 9 years ago by Mack
Ship: Crystal Serenity
Cruise Date: 11/22/2016
Destination: Bahamas
Reviewed almost 10 years ago by Mary
Ship: Crystal Serenity
Cruise Date: 10/09/2016
Destination: Canada/New England
Reviewed about 10 years ago by Diana
Ship: Crystal Serenity
Cruise Date: 10/09/2016
Destination: Canada/New England
Have travelled with Crystal and are very pleased with the comfort and entertainment on board
Reviewed about 10 years ago by Gerard
Ship: Crystal Esprit
Cruise Date: 10/02/2016
Destination: Europe
We had an amazing time on the Crystal Esprit. We look forward to traveling with Crystal again.
Reviewed about 10 years ago by Seth
Ship: Crystal Symphony
Cruise Date: 09/25/2016
Destination: Europe
This was our 4th Crystal cruise -- it is truly a wonderful cruise line.
Reviewed about 10 years ago by Phyllis
Ship: Crystal Symphony
Cruise Date: 09/25/2016
Destination: Mediterranean - Western
Crystal Cruises is a six star cruise line. Their reputation is well earned.
Reviewed about 10 years ago by Joel
Ship: Crystal Symphony
Cruise Date: 09/14/2016
Destination: Europe
Have now been on 5 Crystal cruises and they never fail on customer service or their dining experience.
Reviewed about 10 years ago by Debra
Ship: Crystal Serenity
Cruise Date: 08/16/2016
Destination: Alaska
we love cruising on Crystal. They overachieved with their pre and post cruise efficiency. Their staff are the best and although Crystal is all exclusive, we thanked some of our crew especially. The Captain (Vorland), Hotel Director (Buelacher) and VP Land Operations (John Stoll) assisted us greatly in our personal gifting program at our Canadian ports of call.
Reviewed about 10 years ago by Douglas
Ship: Crystal Symphony
Cruise Date: 08/18/2016
Destination: Europe
crystal cruises is my favorite
Reviewed about 10 years ago by Zvi
Ship: Crystal Symphony
Cruise Date: 04/10/2016
Destination: Europe
Reviewed over 10 years ago by Susan
Ship: Crystal Symphony
Cruise Date: 02/14/2016
Destination: South America
Very accommodating
Reviewed over 10 years ago by Steven
Ship: Crystal Serenity
Cruise Date: 02/17/2016
Destination: World Cruise
Reviewed over 10 years ago by Dawn
Ship: Crystal Serenity
Cruise Date: 01/05/2016
Destination: Transcanal
Crystal is very good.
Reviewed almost 11 years ago by Sandra
Ship: Crystal Symphony
Cruise Date: 12/12/2015
Destination: Caribbean
Now I understand why Crystal is so highly rated. The whole process from check - in to disembarkation was carried out with class. The accommodations(PH)were well-appointed and extremely comfortable. The service was beyond compare.
Reviewed almost 11 years ago by Carol
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