Cunard Reviews

Cunard has deteriorated over the last few years. Food was mediocre. One elevator in the B stairway was inoperable the entire trip, totally unacceptable. Should never be tolerated.

It was a good trip. Liked the ports we docked at. The waitstaff on the boat was good. Sometimes I felt if I ordered a drink I would get better service. CAbin was comfortable. The gala nights seemed to not be recognized by a lot of the cruisers. The black and white gala was the most fun.

We were expecting something better. QM2 is really run down and has rust all over. We got a sheltered balcony room, which was nice, but the deck area was full of rust. We usually sail on Princess or Celebrity which we like. QM2 was supposed to be more elegant, have better services and, in general, wow its clients. Our electrical outlet stopped working about Day 3 and our steward got the breaker replaced but someone else came 2-3 days later wanting to know what was wrong with the electrical. The food was fine but not remarkable. When asking about transportation from port to train station we were told to use Cunard's vendor's but none went to the Newark Amtrak station. Any other options? Absolutely no one knew anything. Not the transportation desk, not the Purser's desk, no one. On our last day our room developed 3 separate leaks in the ceiling. One near the telephone, one near a light fixture and one near the closet. We are not likely to take Cunard again.

Rated a good 9/10. All staff were excellent and helpful Britannia dining room for all evening meals with anytime dining. Excellent choices. We reserved and used the same wait staff (Wilfred) and Sommelier (Anthony) each night because they were excellent. Balcony cabin seemed a bit smaller than many other cruise lines, but good storage space. Ship was outfitted in superb materials and well maintained. Avoya travel agent, Wendell Locklin was 2nd best one that I used. ( First was a friend we used for 12 cruises before retiring) Would not hesitate using him again.

The Cunard ship was beautiful. An art deco decor that was beautiful and ship had everything we needed for a wonderful vacation. Steward attended to all our room needs and was friendly and approachable. The food was amazing and beverage and food staff catered to every wish. The only improvements would be to update the couch/chairs in the suite - it was really not comfortable to sit on and needed to be replaced, and to upgrade and offer a better internet/wifi service.

Food is so so, performances were good. Not lots of varieties of entertainments other than dancing.

The ship is so boring no activity on the ship at all. The food is not that good as advertised on YouTube.

The staff of Cunard was terrific. The boat was elegant and prestigious. The only problem was the embarkation was handled poorly after the boat was late arriving after a medical emergency. I would think that the Brooklyn Cruise Terminal would have a better plan for these situations.

Overall, the world cruise was great. But, we were very disappointed with the food for the evening meal. Breakfast and lunch were good but usually we had to look up what was on the evening menu to find out what we would be eating . We couldn’t have asked for better service and the entertainment was good, with a few ups and downs. The world club dinner was a fiasco but they tried to make up for it with entertainment and notables. We could tell they were cutting corners in a few areas. The QM2 is showing her age but for safety in rough seas you couldn’t ask for a better liner ( the only one on the high seas).

excellent

The Wi-Fi was abominable and I think we paid over seven hundred dollars for it. My diamond status didn’t prove to be very helpful and we didn’t think the upper echelon were very responsive. I guess we are used to smaller ships who don’t make you feel like you’re be nickel and dimed every day. I think my QE card was worn out by the end of the trip

Although it was not perfect in every respect, we did enjoy our trip. The service was fantastic, lecturers were good, the many varied food selections in main dining room offered a good choice for each meal. I wish brewed coffee were available without ordering room service instead of Nescafe in the stateroom and after meals it was not always brewed. We won't travel on such a large ship again because we prefer a smaller ship with fewer passengers, but there was nothing wrong with it. Our stateroom was poorly located, and next time we will select one that is not next to a noisy mechanical repair room. Live and learn!

The food and entertainment were great and I even won money in the casino!

Tv is terrible and down most of time wify is expensive doesn’t work in cabin

Calm seas, beautiful weather, incredible scenery in Norway. QM2 continues to be our favorite ship, the only way to cross the Atlantic in my opinion.

Beautiful Cruise to Norway. The ship was wonderful- clean, comfortable, And all staff were excellent.

We loved everything about this cruise. The service and the ship’s amenities were above our expectations. I am not sure I will ever be able to travel on another cruise line again. I feel spoiled by the great service we received. The food in every venue we were in was exceptional. Our cruise went to the Norwegian fjords which was beautiful beyond words. We hated that our wonderful vacation came to an end.

will never recommend this cruise line to anybody no dance hosts, low class entertainment I miss my beautiful ship the,, Crystal Serenity''