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Holland America Reviews

4.32145 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Ports of all”
Ship: Zaandam
Cruise Date: 12/20/2022
Destination: Caribbean
It was nice to have so many ports of calls. the ship was nice, but they were lacking activities to do
Reviewed almost 4 years ago by Evelyne
“Holland America is Always the Best!”
Ship: Nieuw Amsterdam
Cruise Date: 12/23/2022
Destination: Caribbean
Just returned from a Christmas Cruise on HAL! Great weather, great time, but especially the outstanding crew! Each are nicer that the last one you met. Very courteous and eager to please. Since I work full time one cruise per year is my limit and I have already booked a 12-day cruise for next Christmas/New Year's!
Reviewed almost 4 years ago by Margaret
“Excellent Service Aboard Holland America Line”
Ship: Nieuw Amsterdam
Cruise Date: 12/23/2022
Destination: Caribbean
Carol Brocksmith did an excellent job on booking this trip for us and staying in touch. Could not have been happier with the entire experience. Happiest crew I think we have ever sailed with. Food was excellent. Will definitely be re-booking in the future with Holland America Line.
Reviewed almost 4 years ago by John
“LOVE this trip!”
Ship: Nieuw Statendam
Cruise Date: 12/17/2022
Destination: Caribbean
Holland America does it right! Smooth sailing! We had a great time. Staff was wonderful !
Reviewed almost 4 years ago by Carrie
“First and Worst on Holland America. ”
Ship: Nieuw Amsterdam
Cruise Date: 12/11/2022
Destination: Caribbean
Service and food was horrible as a whole on the boat, we considered leaving the cruise after just two days, we left five days early with no regrets of leaving our veranda room and driving 15-hours to get away from Holland America. STAY AWAY!!!!!
Reviewed almost 4 years ago by Richard
“This is a trip you want to put in your bucked!!”
Ship: Oosterdam
Cruise Date: 12/06/2022
Destination: South America
Reviewed almost 4 years ago by Francisco
“Beautiful landscapes”
Ship: Oosterdam
Cruise Date: 11/19/2022
Destination: South America
We really enjoyed our Holland America cruise primarily to see the Panama Canal and several countries in South America. There are quite a few sea days since the ship is navigating an entire continent (almost) . There were plenty of activities onboard on sea days so we never got bored. We highly recommend this cruise.
Reviewed almost 4 years ago by Gayle
“1st ever cruise was a success”
Ship: Koningsdam
Cruise Date: 12/17/2022
Destination: Mexico
Had a great time. Staff was friendly, plenty of things to do. Food was a little better than i expected. Can't wait to go on another cruise.
Reviewed almost 4 years ago by Luis
“Such a variety of landscapes and cultures”
Ship: Oosterdam
Cruise Date: 11/19/2022
Destination: South America
We saw everything from beaches, to the Panama Canal, to deserts, to ancient Inca culture, to the Andes Mountains, to the Magellan Straits to Cape Horn, to the Falkland Islands, to historic Uraguay, to lively Buenos Aires.
Reviewed almost 4 years ago by Robert
Ship: Rotterdam
Cruise Date: 12/11/2022
Destination: Caribbean
Holland has lower their standards. Staterooms are smaller and the food was not as good as it user to be.
Reviewed almost 4 years ago by Danielle
Ship: Rotterdam
Cruise Date: 12/11/2022
Destination: Caribbean
Reviewed almost 4 years ago by Anjreyev
Ship: Zaandam
Cruise Date: 10/10/2022
Destination: Africa
Reviewed almost 4 years ago by ISMAEL
“Pre-cruise package to Cairns and Uluru was disappointing”
Ship: Noordam
Cruise Date: 11/06/2022
Destination: South Pacific
Some side trips, as advertised, were cancelled due to scheduled maintenance or closed on the day we were to visit. Shore trips were cancelled due to lack of transport. It seems that Australia is not yet fully geared up to handle large ships. No complaint about service on the ship but the Captain could have been more forthcoming on the state of Covid on the ship.
Reviewed almost 4 years ago by Michael
Ship: Nieuw Amsterdam
Cruise Date: 12/11/2022
Destination: Caribbean
Reviewed almost 4 years ago by Susan
“de reis op zich was geweldig”
Ship: Noordam
Cruise Date: 11/12/2022
Destination: South Pacific
De wachttijden in het restaurant was te lang soor tekort aan personeel.
Reviewed almost 4 years ago by Henriette
“Beautiful vacation!”
Ship: Nieuw Amsterdam
Cruise Date: 12/11/2022
Destination: Caribbean
Beautiful ship, outstanding staff, delicious food and beverages
Reviewed almost 4 years ago by Sandie
“Very good stops. Food in Lido Market was repetitive.”
Ship: Nieuw Amsterdam
Cruise Date: 12/11/2022
Destination: Caribbean
Aruba and Curacao are prime ports to visit. On board, the most disappointing aspect was that the buffet food was repetitive (for example, I loved the lamb curry the first night this rare treat was served, but I did not expect that it would be served the next night and the night after that, too, and the nightly fish dish tasted like the same fish served the night before and the night before that with just a slightly different sauce or seasoning). The salad bar had limited selections, almost always the same, and even the desserts had very little difference from every other night's desserts.. I recall when Holland America's buffet was a delightful variety of international tastes every night. Balcony cabin was comfy, as always. Cabin stewards Edhy and Anwar were top notch. Noticed rust in a lot of locations, especially around the pool, and the movable roof over the pool screeched when opening and closing. Overall, a nice cruise but a bit disappointing to veteran HAL cruisers such as us.
Reviewed almost 4 years ago by Charles
Ship: Nieuw Amsterdam
Cruise Date: 12/04/2022
Destination: Caribbean
Reviewed almost 4 years ago by Douglas
Ship: Nieuw Statendam
Cruise Date: 12/10/2022
Destination: Caribbean
Reviewed almost 4 years ago by GARY
Ship: Volendam
Cruise Date: 11/19/2022
Destination: South America
Holland America dropped the ball. Nothing at all was brought up on the cruise, except shore excursions, about the Amazon river
Reviewed almost 4 years ago by Jerry
“Curaçao, Aruba, Half Moon Cay”
Ship: Nieuw Statendam
Cruise Date: 12/10/2022
Destination: Caribbean
It was a first cruise for us. Loved accommodation; outside cabin with a veranda, loved "open dining" option; meeting different interesting people at ever meal; loved sport activity (pickle ball court). Interesting artistic program in first class theatre. Interesting excursions in ports of call with very good knowledgeable guides. Thank you Avoya Travel, in particular Becky Shehan for professional and quick service.
Reviewed almost 4 years ago by Stan
“Wonderful time seeing West Africa”
Ship: Zaandam
Cruise Date: 11/23/2022
Destination: World Cruise
The highlight of our cruise was the Namib desert and the creatures that live in that harsh environment. Our other favorite stop were the Cape Verde Islands.
Reviewed almost 4 years ago by Sharon
“First Cruise”
Ship: Koningsdam
Cruise Date: 11/12/2022
Destination: Mexico
Awesome adventure
Reviewed almost 4 years ago by Carol
Ship: Nieuw Amsterdam
Cruise Date: 12/04/2022
Destination: Caribbean
Reviewed almost 4 years ago by Ingrid
“Restful Pampering”
Ship: Nieuw Amsterdam
Cruise Date: 12/04/2022
Destination: Caribbean
We enjoyed our seven day vacation in the Caribbean on the Nieuw Amsterdam. We didn’t even get off the ship. Holland always has a bridge room and we met lovely people there where enjoyed the challenge every day. Our dinner in the Pinnacle Grill was excellent. Great service, beautiful ambiance and wonderful food. Would recommend trying that experience when possible. All the staff on the ship were pleasant and courteous. We enjoyed the entertainment both in BBKing’s and on the Main Stage. Boarding and disembarkation were quick and easy. We always enjoy cruising with Holland America.
Reviewed almost 4 years ago by Phyllis
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