Holland America Reviews

2nd bad experience with Holland America. Mediocre food and service.

We are 4 star cruisers on Holland America.

The service and the staff of Holland America Cruises are exceptional. The cruise line was not the issue.

See above

the ship I was on had been sold and didn't have a full staff. So, the 8pm dining didn't finish until 10pm because it was so slow.

Cruise line on par with other cruise lines as we cruise a lot and use other companies all about the same

Myself and our traveling companions love sailing With holland America We are treated like kings

it was our travel agent shannon cummerford that made the big difference. (and we travel a lot)

Very impressed with Holland America both in terms of their efficiency and the friendliness of the crew.

Great food, accommodations and very well organized

We enjoyed it

We had a few problems that we had to address with HAL Guest Services. A copy of the letter was sent to our Avoya Agent.

Service excellent.

We really enjoy HAL.

excellent apart from the embarkation procedure - not Holland America's fault - the port authority combined it with another very large cruise liner with resultant delay

Ship and Food were excellent. Parts of the itinerary were a waste of time.

Holland America proved to be an excellent cruise company. We were well looked after from the first day of our trip till the last. The onboard facilities were all good, food was very good (particularly important on a long cruise) and staff were excellent. The way we were looked after on shore excursions was very impressive. Everything was just so well organized.

we enjoy our trip from the beginning to the end

I've travelled on Holland America cruises 3 times before this particular cruise trip so I've come to expect excellent quality for value

Holland America was great. Though there was a neurovirus on ship, the crew and captain did their very best to ensure our safety. The captain kept us informed every day; the crew were always scrubbing down walls, door handles, and everything else,working their regular shift and overtime, yet keeping pleasant and smiling through it all. Jack & Mary were great devotional leaders. The entertainment on board was excellent...so many artistic and talented people in the showroom and lounges (expecially Kenn Pettiford, Rod Long, and Angie Wey). I had the most fun I've ever had on a cruise because of the friendliness of the crew, entertainers,& other passengers. Fond memories that will last a lifetime.

Service and classy

HAL always provides great service. This was a very good cruise at a great price through Avoya.