Holland America - Eurodam Reviews

Holland is great. Laid back, don't PUSH sales, quiet, relaxed holiday.

2nd bad experience with Holland America. Mediocre food and service.

we choose HAL because every cruise with them is memorable.

Everything was as expected.

Little disappointed with Holland America but may have been my fault due to traveling with them too many times. Just seemed a little too familiar in not a positive way.

been on hal before, it is always great.

Holland America, Eurodam, was very good...have been on this ship once before.

Holland America provided exactly what they advertised.

Our cabin was lovely, the entertainment a bit lacking but ok, the dining room was adequate, though more mistakes on orders occurred than I would have expected. The buffet was understaffed at many times.

Holland America!

sent booking agent a copy of letter to Holland. No matter how much we reported the coldness of the room and the inability to obtain warm water to shower, we were "given the runaround) until i had to demand an "expert" check out or air control unit on wall (broken!) and the tub/shower. It was finally fixed on the fifth evening of our 7day cruise. Haven'r received a response from Holland yet, nor an acknowledgment from Avoya that they received a copy of my letter.

You get more "bang for the buck" with Holland America than any other cruise line. Luxury experience at value prices.

Met or exceeded all expectations.

Holland America is our favorite. We have a wonderful time from the minute we step on board and our suggestions at the end are taken seriously.

GOOD OVERALL SERVICE. HOLLAND AMERICA HAS A TENDENCY TO CUT CORNERS SAVING MONEY THUS ELIMINATING SERVICES TO THEIR CUSTOMERS. ON BOARD SERVICE IS CONSISTENT BUT SERVICE STAFF ARE HAVING TO BE REMINDED TO CLEAN UP TABLES OR OTHER SERVICES.

The overall cruise was very nice but Holland America does not handle the day on their island very well. Getting on tenders would be better if handled the way ship disembarkation is done - orderly. Also the food line for the noon meal was confused, took forever, and my ground beef sandwich had me wishing for a Wendy's or something. The granddaughters had chicken, and although they will eat almost anything, they did not eat it. The salads were fine. Island was nice, but time on island was short.

The ship was not appointed as well as Royal Carribean or Princess cruise lines. The ship while moving vibrated including the walls, bed, balcony making for a very unrestful night, etc. We were on level 7 in towards the back. In the buffet dining area it was so violent, the salad bowl I prepared fell on to the floor and on my personal items. There was not Rough seas! It was that way in many areas of the ship including at the back of the boat in one of the "pay extra" restaurants. It was very uncomfortble. Even the gift shop vibrated like crazy. Not a good cruise. While there were many positives, this aspect made those NULL AND VOID. I will not ever sail with Holland again.

I complained (3 times) to the service desk,with my complaints at first being dismissed, and later a suggestion that we use earplugs to muffle the noise (it would not have helped, anyways, as the whole stateroom was shaking and vibrating), and we do not appreciate going on vacation to have our sleep disturbed in such a fashion so as to be required to use earplugs. Other than that, the trip was quite enjoyable, the food was amazing, the entertainment was fantastic and the stateroom stewards were great.