My trip started with my room having a king sized bed, instead of 2 beds, & my luggage not boarded until half an hour departure, in spite of arriving at the terminal at 11:15. That stressed me out. Not a good way to start. My concierges were so helpful. Danica Airah Francisco & Gabriela Atieza saved the day. Marcel again saved the day when my grandson vomited all over the room, with his teams meticulous, hard work. All else was wonderful. Vancouver departure 2 years ago was smooth & stressless. No more Seattle. Friendly service always. Enjoyed the Pinnacle breakfast, as apposed to Lido crowd. Private accommodations in Pinnacle Bar, with snacks, was excellent.