Holland America - Noordam Reviews

This cruise was very nice

Holland America went above and beyond in every way. .Very cheerful and helpful staff in all departments. Thank you for your excellent services.

Best vacations ever so far

Excellent service! Beautiful scenery.Glaciers were wonderful. Would had liked more variety in entertainment and more top notch not that B.B. Kings All Stars were bad but they were the only top end entertainment to see.

The only negative of the cruise was the recreational lady who organized most of the events. We participated in the walk for cancer on the ship but it was really windy so we had to do it inside she took us down to the fourth floor and told us to walk around there 10 times left us and that's all we heard from her it was hot, it was very stuffy, she didn't come to see how we were doing or cheer us on, we were left on our own. Water juice and some snacks for up on the top deck but they weren't brought down so that when we finished a circuit we could grab a drink her and continue on. We walked literally for an hour and 20 minutes without anything it would've just been nice to of had some support to make it really feel like a walk for a cause. Before our walk started she came across very negative her one comment was you can walk it if you want but most of the people just put in the money in support of cancer. I had a young lady with me in the walk who is in a wheelchair and she can't participate in most of the recreational things but that one she could, it would've been nice if it was received in more positive manner. At the end I know the people who had participated along with me we're disappointed and one of the comments and I agree with this is that it would've been nice for us to of got a picture of all of the participants together for this cause. After the walk was completed the participants individually went upstairs to get a snack and a drink and all of it was gone it was as if this walk had not even taken place. When a staff member creates a negative attitude about one of their programs it does not just reflect on that person but on the organization (Holland America). It should not have just been about donating money. this recreational therapist had even organized that or said let's meet back up when you're finished upstairs or something for congratulations. Most of the people did go back up thinking that they could get a snack and a juice or something and be greeted by the staff member but instead all the stuff was removed so their was no sign or recognition that there had been a walk for a cause (cancer.) I am a cancer survivor and I think it is a big deal and I think it would've been much nicer to feel this was about support of a very important cause.

Wonderful trip with great service and unbelievable wild Alaskan scenery.

We had a wonderful time. The cabin, stewards, meals, entertainment and everything else was very good. Glacier Bay was incredible and in Haines we took the tour to Tatshenshini-Alsek Provincial Park in northern BC and it was absolutely incredible! Our only complaints were the mandatory extra cost for tips, the ridiculous price for wifi and that parts of the ship are looking a bit shabby from wear and tear.

The passengers had major respiratory problems. The crew was great and food ok too.

Alaska is so large, that a coastal cruise is a great way to see this rugged land in comfort. We took a side trip to Denali, another "must see". Holland was a good choice.

Most of it was ok. Was expecting to stay longer in a few places that was on the itinerary but really just stopped long enough to change modes of transportation. That was disappointing.

need to learn how to cook french onion soap and black forest cake.

The Holland American cruise from Seward to Vancouver BC was very relaxing! The food was fresh, staff friendly, entertainment fun!

Excellent organizational planning, every step was fine-tuned. No hotel check ins or tour delays. All of those aspects were excellent. Food on the cruise was ok. Food temperatures were not great. Pinnacle grill was delicious. Customer service was good except one.

Holland America was an incredible experience. They were organized, professional and provided a memory for a lifetime.

Our cruise was everything and MORE than we expected! Had heard from others that Alaska was awesome but it truly surpassed our expectations. We recommend that others cruise Alaska. It was magical!