Holland America - Oosterdam Reviews

The ship is very dated. The food was excellent and service superb. The swimming pools and hot tubs very small and basically unusable because of the people which I have never experienced on a cruise before. Our stateroom was also fairly dated compared to other cruises we have taken. The holiday decorations were also dated compared to a Christmas cruise we did eight years ago

It was boring at sea. Holland America has outsourced their entertainment rather than have in-house performers, at least for this cruise on the Oosterdam. There was no America's Test Kitchen at all. So, while onboard, there was very little to do activity wise.

This cruise was poorly managed. Yes I realize an azipod was damaged, but that does not give the cruise line the right to change the itinerary 3 times before we even set sail. The passengers never received a rational explanation for the final version. In the end we lost a full day sitting in San Diego and also 1/3 of the ports of call. Because of the choice of ports to still visit we arrived late to both and little time to take advantage of shore time. Finally, our compensation for all this was a lousy $100 to be spent only on the ship. The ship and crew were fine, but Holland America did not earn any kudos from me and the respect I previously held is mostly gone.

thanks Jamie OF AVOYA TRAVEL YOU ARE THE BEST GOT 1st dinning, for the first time A nice shower no bath for us old people. A nice room not far from elevator and dinning.

We enjoyed our suite, although the hot water at the bathroom sinks took forever to get warm, never really hot. The food and service was very good. The entertainment was just ok. Overall it was very enjoyable.

The cruise was fine except for Puerto Vallarta. The ship docked in a place where you had to take a cab to get to city central. The ship used to dock where there was a lovely walk along the ocean with shops and restaurants. Now it is docked across from a Walmart where they have built a large Port building where the first thing you encounter are people selling timeshares there. I suggest to stay on the ship. Very disappointing.

The beef they served it was always tough. Food was cold, not even warm.

I called the accessible desk at HAL and was told that guests in wheelchairs could be carried or rolled onto tenders, unless there was high seas, so I booked three accessible excursions at tender ports. Once on the ship, I was told that these three excursions were cancelled because they don't carry wheelchairs onto tenders. Before the cruise was over, I discovered that another wheelchair bound guest was carried onto a tender for an excursion. (I guess that I didn't yell loud enough)

Great cruise and wonderful time in Hawaii!!!

When I got sick the staff were very helpful.

HA seems to be more about the hard sell than I remember on my Alaska cruise. Aside from that, the service was great and the entertainment truely top notch.

Very good