MSC Cruises - MSC Divina Reviews

Our room was dirty. Thank goodness we are seasoned travelers and carry Clorox wipes. I'll be glad to send pics. All service personnel needs much more training. This is the second time we've traveled on this ship and both times we've been disappointed. We both came back sick; this has never happened before. Ten of us traveled together and 10 of us were disappoint in the service, food, amd entertainment.

Service was excellent. Staff very good. Shows were boring. No comedienne just singing most of the time.

The food was nasty and the bed and pillows needed to be replaced. I had a housekeeper kept walking in my room when I was in bed and when I was in the bathroom.

So many people from all of the world. Cruise staff were very friendly. Clean, nice ship. Food was good

The MSC Divina was absolutely beautiful and the staff was very friendly. The only issues we had was with the bars and dining experiences. There were never enough servers at the bars and the dining rooms didn't have dedicated bar waiters so getting drinks took a lot of time.

MSC is my favorite cruise line. Although many complain about their customer service, my experience is quite the opposite. The employees at MSC have always made me feel like part of the family. Their service is excellent and has won my continued loyalty since 1994.

The customer service was excellent

I selected then deal, then spoke with travel agent. MSC was vert disappointing, especially in regards to food (buffet specifically), and entertainment in theater.

Mc is my favorite cruise line. I have sailed on many different companies, but MSC is the best fit for me.

We had a good sail on the beautiful MSC Divina.

Food quality and quantity were terrible as was ships crew throughout the ship who made us all feel like we were not welcome.

Por nuestra experiencia en varias lineas de cruceros, MSC es nuestra favorita por su personal,fabulosos espectaculos y muy buen ambiente

I enjoy this cruise line.

Cruiseline excellent - luggage didn't arrive and they were most helpful in trying to locate it and help in any way they could

Ship was beautiful, but with 4,345 passengers, it was very crowded. Stateroom was beautiful, but there was mold in the shower all week; the shower and bathroom floor were not cleaned when we boarded. The shows were at best average with the same people performing stunts on a few nights.

Low standards of food service crew, Far far from NCL and even Costa Cruises

The ship was great

Always looks out for our needs

great cruise

The MSC Divina is a beautiful ship. Much of the staff was very friendly. The entertainment was quite excellent. but... there are a number of negatives that need to be addressed before we could recommend them over other cruiselines we have experienced. The website is very difficult to use, especially when filling out forms or finding out the layout of the ship, or the accuracy of information compared to what is reality once on the ship. Some information comes too late to make informed or timely decisions.

Excellent cruise line