Norwegian Cruise Line Reviews

The ship was an older ship but the crew more than made up for it with their outstanding service and friendliness.

Norweigian Cruise Line was amazing. From the friendly people, to the clean ship, everything was enjoyed and I loved my vacation. I would love to return on another cruise with that company in a heartbeat!

Norwegian Cruise Lines is certainly one of my favorite because of their ships, crews and itineraries. We had a family suite for this cruise and loved it!!

Everything went as panned, good room, the ship was great and we had a great time.

I wasn't that impressed with Norweigen Cruise lines; but, Dawn got us great rooms at a wonderful price and she never stopped looking for discounts or upgrades. Who could ask for more...not me.

We cruised with NCL, we just love it and they did not disappoint this time. They added Nickelodeon characters and even though I had no children with me, I thoroughly enjoyed it. The entertainment was excellent and the staff as well and of course the food. I already have 2 more cruises booked.

NCL was awesome. I just wish we could have been on the same floor or next door to each other. We had a good time even being on different floors. Had a wonderful time.

The cruise was good. Didn't feel like there was enough variety in food. Also not enough time to schedule things we like to do while on board.

Was very unhappy with the Norwegian Cruise Line-going back to Royal Caribbean Cruise---expected to see shows not game shows and one person show.

I didnt care much for the entertainment-they didnt have any shows (it was mostly games shows---the food on buffet was the same thing over and over--I wish the people who work with cruise line would be a little bit more friendly meaning (let my help you carry that plate or can I get you more coffee or water-I have a table that is available during the lunch or breakfast time which help from us wondering around looking for it)things like that.

Norweigen cruise lines could change a few minor things like transportain to some of the on shore excursions. Walking was at times VERY difficult at timeas.

It was good. Lines were too long on may occasion, but we still had a good time. Cabin boy was excellent...food could have been better in dining rooms that were included in our fare. Buffets were excellent. Would recommend casual cruising.

We love NCL, put did not realize it was Nicklodin Cruise. The shows were geared to young kids and families. The pool was always filled with little children.

Norwegian Star = Motel 6 of the Sea = terrible food, terrible pool area, run down decor!

On sea days people should not be allowed so reserve chairs on the pool deck.If you are there after breakfast or later,with 4000 passengers,it can be difficult to find an empty chair.If your not there,it should be available.That was my only complain.Everything else was great,the food,staff, accomodations etc.

The norovirus has been present on the Norweigan Gem ever since the first time I cruised with the ship. This was my third cruise in 2 years on the Gem. The ships sanitation needs improvement. Some of us were very sick with gastroenteritis, vomiting, stomach pain, and headaches --needless to say, this took away fun from the vacation. Also, just before disembarking, I went to purchase a photograph and had to put some money on my card. I credited my card with enough money to cover the price of the photograph but I was unaware of the tax. It wasn't until during disembarkation, when the final swipe of the card was made that I was made aware that I owed NCL a few dollars to cover the tax on the photograph. Unfortunately, this was handled very poorly since the NCL staff embarrassed me for a few dollars and I was told to return to Guest Services and make the payment. Even though it was a last minute transaction, this should have been detected when I made the purchase and since it was only a few dollars, the embarrassment was unwarranted. I see this as very poor judgement by NCL.

There were many issues that were not taken care of after we reported them.

Enjoyed the cruise on the Norwegian Epic. Excellent ship and the crew were great. Only reason I gave a nine is because I think the tipping rates on everything are a little bit demanding. For seniors like us on a limited budget it is sometimes difficult to freely enjoy oneself when in the back of your mind you are concerned about what the final bill is going to come to. We usually sit at a bar in the evenings just to relax and have some conversation with the bar staff and other customers however despite the already highish price of a drink I think the instant addition of 15% gratuity is way over the top. We heard the same comments from many other passengers. We enjoy the free style dining on Norwegian. The only other comment I have is for Norwegian to emphasise that any unsealed bottles of liquid will be confiscated at check in. For medical reasons I have to consume quite a lot of drinks that contain Quinine I had two Large bottles of Tonic Water in my carry on bag. When I put my bag through the Xray machine they showed up. The security lady checked the bottles and could see that the security top had been open. Without hesitation she removed the bottles and threw them into a waste bin. She should have consulted me first so that I could explain how important those drinks were to my personal health.

Service on our cruise was top notch but, while I understand NCL caters to families, there seemed to be an abundance of children ranging from 1 to 18 years on our particular cruise.