Norwegian Cruise Line - Norwegian Jewel Reviews

We were very pleased with our NCL cruise.

Our cruise to Alaska was wonderful. We enjoyed our excursions though they were complicated by the weather. Programs on board were versatile and entertaining. The staff was wonderful and helpful. Views were beautiful with fog decorating the mountains every day. I'm ready to go back.

Won't go NCL again.

We enjoyed the ship and crew. NCL booked our air and we did not like having to fly Air Canada. It was very difficult, checking in was a bummer, the airlines misplaced my luggage so I didn’t have my clothes or toiletries. Alaska Airlines had requested that we check our carryons because the plane was full, my carryon and my large checked bag were left in Seattle when we connected with Air Canada. I didn’t receive them until we arrived in Ketchikan. The cruise line was awesome in providing me with help recording the delay in baggage, Air Canada did approve my claim for the clothing and some toiletries I bought on the ship. My biggest complaint was the ship had a very limited inventory of clothing and toiletries in the onboard store. Our stateroom steward was awesome, the food was great. The Velvet show was awful, did not like it at all, wouldn’t recommend it to anyone, especially those with children. The other shows were good and we enjoyed them.

We enjoyed our cruise. Staff is excellent. Not a fan of the cruise director , no personality, not fun ,hardly every saw her , not a people person other cruise directors keep you laughing and are fun to be with. But other than that it was a beautiful cruise and we liked it!

Excellent cruise from Panama to San Diego. Spent 4 days in Panama before cruise.

The cruise was amazing. If only I had my luggage, the trip was have been exceptional! I left from PDX and my bag never left. What is even more interesting is that American Airlines is NOT taking accountability for losing my bag. I still don’t have it and probably never will. But instead of blaming everyone else including me, they need to take accountability! My vacation of a lifetime was ruined by American Airlines as I didn’t get to do any excursions as I needed to try and find clothes to fit, which was not an easy task. This was my 40th bday gift to myself and now instead of remembering all the awesome things to do in New Zealand, I will remember American Airlines losing my bag!!!!

NCL was very efficient in all matters.

The Jewel is a nice smaller ship really conducive to easy getting around - no crowds just a relaxing atmosphere. Enjoyed it a lot.

Absolutely loved seeing alaska again! Could do it every year!

Food was not very warm and not appetizing , we were a group and we all thought the same . Would not recommend Norwegian to anyone

This was truly an amazing cruise. The scenery of the mountains, lakes and trees were beautiful. The glaciers were breathtaking! Loved touring the 3 cities of Ketchikan, Juneau and Skagway truly unique. Would really recommend this cruise.

This is a great trip. good ports of call. I would do it again!

This was our second Alaskan NCL Cruise with the last one a Seattle to Alaska to Seattle cruise. The service was excellent and the entire crew was very nice. We were on the 5th deck forward and this was an excellent deck location close to restaurants and shows with the main services on the 7th deck. The large window was fine and a balcony is not necessary on this cruise. We purchased the thermal suit on both cruises which are very relaxing with a beautiful view from the 12th deck forward. The Norwegian Jewel was updated last year and it is a very nice ship with great shows in the Stardust.

great, every day a new adventure

Food was sub park especially at dinner.