Norwegian Cruise Line - Norwegian Spirit Reviews

The cruise was very well organized, entertaining, with excellent food and service.

It was NCL. I got more than I expected for the price. Food was quite good, although I did have 2 days of intestinal issues. Bathroom smelled bad. Crew very responsive to this: offered me two other rooms, removed drain catch, gave me chocolate-covered strawberries and wine etc. Smell improved somewhat, but just an old ship. I hate to even fuss because the deal was quite incredible and I'd do it again!

Norwegian is a solid performer - Food = good; not super great; Entertainment better than average; price and amenities = great.

NCL did a great job, the ship was clean, crew was wonderful. It was very organized with plenty of options for food and entertainment. the shows were great.

My first cruise with Norweian and my state room shower tiles had No grout securing the tiles when you step into the shower. So when you step on tiles you sunk down and the tiles came up and depending where you step the tiles could be on your feet or poking into your leg. It took Norwegian 4 days to fix this issue and were not nice in anyway. I am filing a complaint with Norwegian

We were on an older generation ship. There were no problems, simply several things that seemed to have been better on the newer ships. Norweign was an average partner for our interests and needs.

Although this was my first cruise, I could see that Norwegian Cruise Line is a well-managed organization that pays close attention to serving its customers well. The ship was extremely clean, the staff were extraordinarily courteous, friendly and efficient, and the range of services, food and entertainment offered were very good.

the service was the worst we have experienced in our cruises. the wait staff was very uncaring and on many occasions the orders were mixed up and on our last day the breakfast tablecloth had pen markings all over it and failed to replace it after it was brought to their attention. Aiso the waiters in just about all of the bars were far and few to be found again when found it would take forever to get our drinks and 85% of the time we would go up to the bar to get our own drinks.Ship also getting a little shabby.very disappointed .

I was not plead with the Norwegian spirit line at all, not enough America outlets, water pressure was aweful

This was our 6th cruise and there was something missing on this one.

Great experiance

This was my fourth cruise with NCL and it was the worst ship thus far. It was the NCL Spirit. The room service was grossly lacking. The unlimited beverage package was advertised as being for the whole cruise but was not available the last day. The ship's Captain and four high ranking Officers passed over trash which was less than 15 feet from a trash can without a thought. I have only traveled on two cruise lines thus far (5 times), NCL and RCCL. NCL had been my favorite, but that may change. My next cruise is with RCCL again.

The cruise was enjoyable. However, it quickly began to seem as though corners were being cut in the quality of the experience. One or two alone would not have been so noticeable, but it seemed these little oversights added up to greatly diminish the experience. For example, having the stateroom made up before afternoon, having the chef's selection of the evening promoted and explained by the waiter, being offered freshly ground pepper on the salads, a daily change of the snacks offered in the small cafes around the ship. Some of these are certainly not crucial to the experience, but when included give a specialness to the experience. We also were asked upon booking about special occasions. We had one birthday and our 25th wedding anniversary. The birthday came and went unobserved. That prompted us to enquire at guest services about the anniversary. We were told the date was noted on our account. However, once again, it came and went unobserved. We understood there were specialty packages to be purchased for special occasions. However, when the booking agent and then the guest service representative hint that something will be done to mark the occasion, it is disappointing when it is not. The anniversary was the last night of the cruise, so there was no making up for it.

nice cruise,service in dinning room sometimes slow

We had a bad experience with Norwegian Cruise Line, the beds we had on the Norwegian Spirit were real bed. It took us 8 days before we got other beds, this destroyed our vacation. We had also a confrontation with some cruise officers.

Wonderful experience.

Great cruise, excellent people and service

We found the quality of the food has slipped

The fees that weren't included with the the room price.

a cruise is a great intro for vacationing