Norwegian Cruise Line - Pride of America Reviews

Not as good as Oceania which would cruise again. Stateroom with balcony slightly smaller, no bathrobe or slippers until asked for them, should have had fish at buffet every day for lunch and dinner which did not and was strange since in Hawaii, upon entering buffet had to roam around to find seats whereas on Oceania someone found seats for you and showed you to them. On positive side, larger number of bands/musicians with better quality instrumentalists.

Not the same customer service as most other Norwegian cruises. They make a big deal about asking for food items not on the menu

Hawaii was fabulous... POA Ship was mediocre; worst customer service on cruiseliner

Majority of staff friendly, professional Safe environment Very clean

Great butler and concierge.

The trip to Hawaii was fantastic on the cruise ship Pride of America. Everyone was so nice and helpful, no complaints about anything on this cruise. Thanks Pride of America for making our dream trip so nice.

NCL cut our 7 day cruise to 6 day by staying in the Honolulu port on the day of embarkation. NCL is using the volcano on the big island for profit! There was no reason they could not go to Kona or Maui if they needed to skip Hilo!!! Many of the staff we encountered where not very friendly. The captian never once addressed the guests. I have never in all the cruises I have taken had this happen! It was very odd to say the least. As far as the ports we did visit, we were meet with Matson Cargo Barges and the noise that started at 6 am in Maui was unreal! We had an AFT facing balcony & they parked right behind us, so that was our view for the 2 days in Maui. There are other things I could mention, but these are the top of the list issues & I feel that NCL owes all the guests on that sailing a 1 day refund!!! They saved a great deal of money by not sailing anywhere on May 19th!!

Overall, very nice.

50th wedding anniversary and our treatment by all your cruise employees was wonderful and made our cruise more than we expected, thank you.

Our family of 5 Adults had the best time! We had the 2 bedroom suite room 9500 which came with Butler service. Butlers sure came with a wealth of info and came in super handy & helpful! Worth the extra gratuity for sure. Specialty dining package is highly recommended so you don't get bored eating at the buffet daily. We found the food quality way better too! People were very friendly and helpful on the ship. Highly recommended the luau on Kauai which you can arrange on board or with your butler. Shows were nice in the Hollywood theater. Would recommend this cruise

Thank you for such a fun time at a great price!!

The food was low quality, the speciality restaurants were the quality I'm used to on a cruise. The excursions were not personal, felt like hearded animals. The classes (lei making and oragami) were not fun, just supplies for many taught by one person.

Great ship, food was very good. Land tours met all expectations.

Poor food, great ports

The Pride of America - is a bit of an older ship, but we have to say, one of the most gorgeous ships we have ever been on! We don't know if we would travel to Hawaii again without going on this cruise as part of the trip.