Norwegian Cruise Line - Pride of America Reviews

Very friendly and professional

Unfriendly staff, inattentive

very helpful

NCL-food, entertainment, cleanliness, service all excellent on our Hawaiian Cruise

Great. Loved it!

Everything went according to plan and time. I was very pleased. The drivers that worked for the Roberts Tours were excellent and very prompt. Our motel was great and everything went according to plan.

We hadn't taken a vacation in a long time. Your agency was extremely helpful.

Everything was right on time and went off without a "hitch."

This Norwegian trip was not as good as the Alaska trip. The entertainment was just okay...but the food was fabulous.

We had trouble with the plumbing. No hot water three times. My wife took a sponge bath on the last day. The toilet would not flush and I had to wait on the maintenance man to fix it from outside. The safe in the room did not work, it took them three days to finally change it out for one that did.

ncl was a beautiful experience the food was great the staff was great everything was so clean and simply wonderful.

The shuttle service was very poor, both coming and going to the ship. We had to handle our own luggage and had to wait over an hour both ways for the shuttle, with no place to sit and was very hot! On the ship our TV did not work and because of routine maintenance, we were robbed out of 1/2 day of our vacation. We had a group of 10 people and did not get to sit together in the dining rooms at night.

Ship just out of dry dock. TV didn't work to keep up with News, ect. The people all out of USA don't compare to other ships people.

we didn't care for the ship the Pearl, that was are least favorite of all the ncl cruise ships!!!!

Norwegian was going into drydock and we should have been aware of this. Things shabby and filthy bedding and dirty main areas.Found prior occupants dirty clothes under our bed.

The ship we were on was not the nicest ship we have ever been on, but everything was in good order. Check in was speedy and our room was ready and waiting and clean. We loved the balcony that Tim was able to get for us and the location of the room was great. We found the entertainment some of the best we have had on a cruise ship. The food was good. We ate at the buffet most of the time because we didn't want to spend lots of time eating in the dining room. Our excursions were great and exactly as they were described. Check out was effortless. The only complaint we really had was the cost of liquor. I believe that if the ships charged a little less they would sell more and still make a good profit. We tended to do our drinking off shore.

We were great to work with and answer all my questions.