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Oceania Cruises - Insignia Reviews

4.3172 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“DISSAPPOINTING”
Cruise Date: 09/11/2019
Destination: USA/Canada
The overall experience was not what we had expected or have enjoyed in the past Seems like they are cutting corners Menu choices not as varied in the main dining room Polo, Toscana AND food not as good as before Service spotty --- some wonderful waiters and others not well trained or friendly. Dress code not adhered to ----Overly casual for so many ( in dining rooms ) The atmosphere was just not the same !!!! CARSON the entertainment director was Absolutely the best However !!!!!! Also the spa terrace was used by guests staying on lower floors. Door to spa terrace and Jacuzzi open at all times from the locker rooms --- no key to access or monitering. We will not be booking another cruise on Oceania in the future VERY SORRY as it was our Favorite Cruise line Hopefully the new ownership will pay attention Seemed more like carnival cruise only smaller
Reviewed about 7 years ago by Malcolm
“Not the cruise we signed up for!”
Cruise Date: 09/11/2019
Destination: USA/Canada
Forecasted bad weather caused us to miss two ports in Canada and a last minute itinerary change by Oceania substituted a stop in disappointing Corner Brook Newfoundland for the more wanted stop in PEI. To top it off, the highlight of this cruise was to be 2 days in Bermuda, which did not happen because of bad weather, instead we stopped in Norfolk and Charleston. While bad weather is not within anyone's control, Oceania did nothing to try and make up for the disappointment of this disrupted cruise. Even throwing a "bad weather cocktail party" would have been a step in the right direction.
Reviewed about 7 years ago by Harold
Cruise Date: 09/01/2019
Destination: USA/Canada
Reviewed about 7 years ago by Judy
Cruise Date: 09/01/2019
Destination: USA/Canada
Bathrooms too small. Nothing to see a couple of the stops.
Reviewed about 7 years ago by Francis
“Trip OK; But Viking Is Better”
Cruise Date: 09/01/2019
Destination: USA/Canada
A lot of little things could be improved: more signage for the buffet; factual errors in some communications; two 120V outlets, but so close together only one could be used; only one wifi per cabin (one person has to sign out so the other can use); a walking/running track that tells you how many lapse equals a nautical mile (no one measures walking/running distance in nautical miles--moreover, even the nautical mile info was incorrect--sign said 13 laps--more like 17).
Reviewed about 7 years ago by Kenneth
“Very relaxing. No waiting in lines ”
Cruise Date: 08/25/2019
Destination: Caribbean
No waiting in line for almost everything. It’s a culinary cruise. Only drawback is no cold water & wet towel on return to ship after shore excursion.
Reviewed about 7 years ago by Francis
“Great ship”
Cruise Date: 08/18/2019
Destination: Caribbean
Wish they had docked at Hamilton only
Reviewed about 7 years ago by Edward
Cruise Date: 08/11/2019
Destination: Caribbean
Reviewed about 7 years ago by Paul
Cruise Date: 08/18/2019
Destination: Caribbean
It was Amazing. We loved sailing to Bermuda on the Insignia. The shows were fabulous, great food, and the entire staff were SUPERIOR!
Reviewed about 7 years ago by Robin
“Island is beautiful and wonderful weather”
Cruise Date: 08/11/2019
Destination: Caribbean
Not pleased with Head restaurant manager very poor people skills... kept us in limbo with dinner arrangements!!!!!
Reviewed about 7 years ago by Albert
“The end of our long journey”
Cruise Date: 07/28/2019
Destination: Caribbean
We started out on January 11, 2019, on the Oceania Insignia around the world cruise. When the 180 days were done, we were not ready to leave, so we stayed on for 3 additional cruises. This was the last of the cruises before we returned home. By this time, Insignia was our home. We enjoyed our cabin on deck 4. Our greatest pleasure was knowing the crew and being treated so well. The itinerary was fine, and we enjoyed the ports. This was really a winding-down cruise, preparing us for re-entry into the real world. We rate our entire experience as amazing and delightful. Our total journey aboard Insignia was 211 days.
Reviewed about 7 years ago by Maralyn B
“The experience does not match the marketing”
Cruise Date: 07/18/2019
Destination: Cuba
Not the best food at sea by any means. They had a buffet in the Terrace Café on Tuesday night and repeated the very same food items on Wednesday night. It was like eating left overs. I've never seen a cruise line do that sort of thing but this cruise line did. The cabins are really small, tiny to be exact. The shower in the bathroom was a joke, only an elf would be comfortable in their showers. The service is superior as the staff is very attentive however, my experience did not live up to their marketing. They over sold their image. Get this, we signed up for a shopping tour in St Martin and paid $198,00 for two tickets, The bus arrived and took us to the hurricane damaged part of the island where absolutely everything was closed as we were told nothing is open on Sunday. So, why would the cruise line schedule such a trip? It's their business to know these sort of things. We complained and they gave us $20.00 dollars back as a get this, "a good will gesture". Some good will! Definitely not worth the cruise fares as they over sell their image for sure. Beware of their marketing...
Reviewed over 7 years ago by William
Cruise Date: 07/18/2019
Destination: Cuba
Food and service was excellent, destinations disappointing. I’m sure Oceania did the best they could on such short notice, but it was none the less, disappointing.
Reviewed over 7 years ago by Eleanor
Cruise Date: 06/19/2019
Destination: Transatlantic/Repositioning
Food selections seems repetitive compared to other Oceania cruises.
Reviewed over 7 years ago by Leona
“Trip was o.k.”
Cruise Date: 01/30/2019
Destination: South Pacific
Felt like like second class citizen compared to those on around the world cruise. Little to do on days at sea. Shows at night we’re marginally of value. Not sure if I will go on another Oceania cruise.
Reviewed over 7 years ago by Patrick
“My first cruise with Oceania ”
Cruise Date: 09/03/2018
Destination: USA/Canada
It was absolutely perfect. While we didn’t make it to Bermuda due to Hurricane Florence, the entire staff were most excellent. I have sinced booked my second cruise with Oceania which set sails January 21, 2019 in Tahiti. My travel agent Carol is the absolute best of the best. I would not go anywhere else for my future bookings. Great service, very prompt and very professional. She represents Oceania very well. Sincerely, Linda Lanning
Reviewed about 8 years ago by Linda
“Pleased with all- but excursions. Tour not like discribed”
Cruise Date: 09/23/2018
Destination: USA/Canada
Tour to Dipper a BUST
Reviewed about 8 years ago by Don
Cruise Date: 09/13/2018
Destination: Canada/New England
The cruise was just wonderful and the entire staff was very cordial and helpful
Reviewed about 8 years ago by Charlene
Cruise Date: 09/03/2018
Destination: Canada/New England
It really depends. I am 61 years old and I felt like the youngest person on the ship. I would recommend this line for anyone with the caveat that you'll be with a much older crowd. It seemed like it was more for 70+ types.
Reviewed about 8 years ago by Gail Dolores
Cruise Date: 08/24/2018
Destination: Canada/New England
we had a great time,relaxed and the crew could not do a enough for you-
Reviewed about 8 years ago by John
Cruise Date: 08/14/2018
Destination: Canada/New England
My second cruise with Oceania and I love the experience.
Reviewed about 8 years ago by Annette
Cruise Date: 07/25/2018
Destination: USA/Canada
Reviewed about 8 years ago by Lorie
Cruise Date: 07/15/2018
Destination: Canada/New England
Reviewed over 8 years ago by Lynn
Cruise Date: 07/15/2018
Destination: Europe
Reviewed over 8 years ago by Julie
“Best cruise so far”
Cruise Date: 05/09/2018
Destination: South Pacific
New Zealand is fantastic. Best ship crew ever - may have to do with it being a segment on a round the world cruise. Air Tahiti Nui sucks unless you love being treated like a sardine
Reviewed over 8 years ago by Steven
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