*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Great way to see interior and coastal Alaska”
4 stars
Cruise Date: 05/17/2018
Destination: Alaska
All was very good with the exception of food on the ship not meeting our expectations
Reviewed over 8 years ago by Kenneth
“Poor food”
3 stars
Cruise Date: 05/16/2018
Destination: Alaska
I was disappointed in the quality and variety of the food offered on the cruise. Since food is such a significant part of cruising, it was critical.
Reviewed over 8 years ago by Lisa
5 stars
Cruise Date: 03/25/2018
Destination: Transcanal / Panama Canal
Reviewed over 8 years ago by Thomas
5 stars
Cruise Date: 01/24/2018
Destination: Amazon/South America
We felt well taken care of!
Reviewed over 8 years ago by Donna
3 stars
Cruise Date: 02/16/2018
Destination: South America
Reviewed over 8 years ago by Roberta
“too much sea, bland food, luke food, below ave. ports, some diner lunch & dinners were not "chef" level.”
1 star
Cruise Date: 12/21/2017
Destination: Panama Canal
It was my task selecting the cruise, but non-reg. cruisers do not count day one nor day 19 in 19 days. Shocked that Panama was not a port stop, but TWO more water days.
Buffet only varied in look about 10% of the time. Bland flavor must have been the menu plan for ALL cruisers, not just seniors and older. Temps. were shockingly luke except for a few entrees. Dining room food appeared elegant usually. The flavors again were bland. Reuben sand. was a true disappointment to four of us. The holiday cruise was talked up as wonderful. It was minimal. Dollar Store decor has to go.
We enjoyed some hot entrees, nice sandwich selection. Fruit and salads were a plus. The grill was outstanding.
ALL staff were the best. All the greeting locations and most of the meal stewards.
Most activities for healthy 69 year-olds were not of our interest. Too childish or corny.
Movies were good. Shows were GREAT, especially the productions!!!
Reviewed almost 9 years ago by Jerry
5 stars
Cruise Date: 12/21/2017
Destination: Panama Canal
very nice cruise
Reviewed almost 9 years ago by Arnold
“Excellent Adventure”
5 stars
Cruise Date: 11/11/2017
Destination: Panama Canal
Loved the cruise!!
Reviewed almost 9 years ago by Carol
5 stars
Cruise Date: 11/11/2017
Destination: Panama Canal
Reviewed almost 9 years ago by Yvonne
5 stars
Cruise Date: 12/20/2016
Destination: Panama Canal
Reviewed almost 9 years ago by James
“Highlight of a trip”
5 stars
Cruise Date: 05/17/2017
Destination: Alaska
Excellent service, food, and entertainment. Comfortable cruise, will do it again.
Reviewed almost 9 years ago by Dominique
“Embarrassingly Shabby Stateroom”
2 stars
Cruise Date: 02/18/2017
Destination: Panama Canal
We booked a concierge level mini-suite for this cruise. It was in miserable condition. The tub had large chunks of porcelain missing. There was mold around tub, faucets and on the floor. There was even a shoe print on a paper sign in the bathroom. This room should never have been occupied before repairs were made. The sofa cushions were saggy and stained. We put towels down before we used it. Even the artwork on the wall was unappealingly sun faded.
Brought these conditions to the managements attention & no offer was made to move our room. We were given an afternoon in the Tranquility area as an apology.
Not impressed at all. The only saving grace was the separate dining area for our suite level. Excellent service and menu.
Reviewed almost 9 years ago by Margaret
“Cruise was wonderful with just a few glitches.”
4 stars
Cruise Date: 04/19/2017
Destination: Panama Canal
The crew was wonderful. I was in a wheelchair for the trip and crew members went out of their way to open doors and help at many points.
My wheelchair was misplaced at the end of our trip even though both I and my husband told the porter that it was our chair and needed to be placed on the bus. We filled out paperwork at the airport in Vancouver and more after returning home but it ended up taking 2 months to get to our home.
My wheelchair was also misplaced on a tour and I had to stay on the bus for most of the tour.
The weather was beautiful until we hit U.S. waters where there was a storm at sea. We missed the Astoria stop but it was well handled by the crew.
The food was up to Princess standards which means it was very good.
The evening entertainment was very good.
As a whole our trip was excellent with very warm water to swim in Aruba and interesting side trips.
Reviewed almost 9 years ago by Darrell
“Bucket List item: Check”
4 stars
Cruise Date: 03/30/2017
Destination: Panama Canal
While the cruise itself was fantastic, the excursion to the canal left much to be desired. It seemed very disorganized and we spent far too much time waiting. We arrived back on the ship a couple of hours later than were told & of course missed the evening meal. Not a huge deal, but it was a very tiring day!
Reviewed almost 9 years ago by Sharon
“Fantastic”
5 stars
Cruise Date: 04/09/2017
Destination: Panama Canal
Reviewed almost 9 years ago by Donna
“The Perfect Trip”
5 stars
Cruise Date: 12/06/2017
Destination: Panama Canal
Everything you expected on a cruise and more.
The service was for a king. Even the cruise leaving a day late was a plus. Princess took care of us in a most appropriate way. And gave us 15% off our next cruise.
Reviewed almost 9 years ago by Mark
5 stars
Cruise Date: 05/04/2017
Destination: USA/Canada
Reviewed almost 9 years ago by Glenn
“Nice trip”
4 stars
Cruise Date: 12/06/2017
Destination: Panama Canal
Enjoyed it very much
Reviewed almost 9 years ago by Daniel
4 stars
Cruise Date: 07/05/2017
Destination: Alaska
Very nice staff and acomidations. Would go with princess again
Reviewed almost 9 years ago by John
“first ever cruise”
4 stars
Cruise Date: 07/19/2017
Destination: Alaska
shore excursions great. shipboard activities ok
Reviewed almost 9 years ago by Axel
“Baad Mother Nature!”
4 stars
Cruise Date: 09/23/2017
Destination: Panama Canal
Unfortunately the weather did not cooperate for this trip...missed one port due to the earthquake, rained like crazy at the next port, everything in Costa Rica was cancelled due to the torrential rains and we could not get into Nicaragua because of high seas and storms so we spent an extra day at sea. Disappointing, but not something any one could prevent! The only negative about Island Princess is the change they made by adding cabins, shrinking the size of the gym, thus allowing for an additional 200 passengers on the ship....not a good thing! Those extra people made for crowded dining rooms and atrium....which were already a bit crowded before the retrofit! Did not enjoy our time on the Island as much this time as on the time before and will most likely not plan a cruise on her again.
Reviewed almost 9 years ago by Marjorie
“Cruise Great, Princess Customer Service not so”
4 stars
Cruise Date: 09/23/2017
Destination: Panama Canal
Cruise was great, even they cancel one stop, food very good, ship need refurbish asap, check in personnel, was not the best, they need to be more intelligent, Princess must address these issues.
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