Regent Cruises Reviews

Written description of the Explorer on Regent Seven Seas media did not really tell the truth. This ship is old! Our cabin was beige from door to head to balcony. We have been on other Regent cruises so we had a certain level of expectation. So disappointed. The staff are the best thing about this ship. Late arrival, canceled ports of call, excursions on school buses are just a few of our disappointments. We have encountered gales before in the North Atlantic with 20 foot waves but never been sick. Winds caused our locked balcony door to blow open! Waves on the 10th floor! Wasn’t there another route to take to avoid 26 hours of rocking and rolling? Most disappointing was the lack of a forward viewing area/lounge to see where we were going. Also, all public areas were crowded all day. I never got to sit in the Coffee Connection or the library because of crowds of people who planted themselves there all day. Just not a pleasant experience. Exploder should be retired! Rethinking Regent cruises for future travel.

Ship was delayed 8 hours arriving, 2 ports cancelled, 2 shore excursions cancelled at other stops “for operational reasons”, veranda door flew open during storm per maintenance man due to “old ship”. Solution was duct tap. Limited dining options and limited menu. Time to retire ship. Never sailing on Navigator again. Reconsidering RSSC

The Explorer is a beautiful ship. The service is wonderful. The food is great. We didn't think the tours were as good as they were on previous cruises.

Who would have predicted a late September hurricane would arrive in the Gulf of St. Lawrence the same time we did?

Great weather, great staff, great speakers & entertainment!

The ship and destination were very good. The excursions were fun, but lacked the organization we have found with Oceania. Toilets wouldn't flush frequently on the ship--but if you waited a minute or so you could hear the flush.

Only one bad guide in Spain. She got off the bus and just took off. Didn't wait for everyone to get off of the bus.

Thanks Avoya and Andrew Krance for setting up another wonderful cruise with Regent Seven Seas cruise.

It was a great cruise. Regent did a great job and we would recommend it to all of our friends. The staff was wonderful. I wish that we would have started in Vancouver however. PRE-CRUISE it there was a lot of anxiety over needing 72 hour Covid testing etc. Also…we noticed upon departure that other cruise lines offered their clients pre-cruise testing which Regent did not. on past cruises we have taken it was much easier to have pre- cruise questions answered by in house cruise staff members rather than going through… or out sourcing…to an independent travel agency.

Crew was fantastic

We loved the Ship Splendor. The room suite 1010 was beautiful and comfortable. The butler Ravi couldn’t have been better in any way! The suite care takers did an excellent job daily! Our only complaint was the food wasn’t as great as on our previous Regent or Oceania cruises. I feel that perhaps the cooking staff just didn’t have it down as well as in the past. Beef was never as good as we have enjoyed on your ships before.

Disappointed we had to skip Greenland S that was why we picked the cruise

Had an excellent time. Unable to complete the cruise line survey before leaving the ship, because their wifi was unable to provide service.

We were very impressed with how meticulous the entire ship was - from our room to the public areas. The staff was friendly and helpful. The food was fresh & plentiful. We also enjoyed our room service coffee every morning. Thank you Regent Seven Seas and the Mariner staff!

Good service. Good shows. Disappointed regarding the food.

I am aware that the small print on the contract that you sign when you book your cruise Reads that they may change their destinations along the way. In our case, 40% of the destinations, stops, were eliminated. Some were changed and others were just skipped. It was an enormous disappointment to me, as I had been to many of the stops and the ones that they canceled/changed were stops that I really wanted to see or go back to. I have never allowed my children to lie to me ( knowingly ), And so when the captain got on the PA and told us that they were skipping our last stop which was San Malo because of tides, I knew that it was just a cost cutting measure. Tides can be predicted decades in advance. The stop was labeled a “tender“ port anyway, and other ships were going in all day and during the times we would’ve been there as well. Even those region employees at the desk admitted that they just didn’t want to tinder and it was cheaper to go to Le Havre. Le Havre is not a proper cruise ship destination at all. All in all, the ship was beautiful. The food was great. However, I can stay in my own beautiful home and have caterers every day without the disappointment of the itineraries created after we had already arrived in Monte Carlo. I felt cheated out of seeing these ports as well as the cost of the trip and the disappointment of the cancellations by the captain.

It was more than what we expected and we look forward to our next Cruise. Excellent in every way’

The ship was beautiful and well appointed, the food was fantastic, the staff was excellent, but I don’t know if we will go on another Regent Cruise after this because the featured stop that caused us to book the cruise was dropped for truly unbelievable reasons. We were supposed to stop in San malo France and we had booked a tour to Mont Saint Michel. The day before this stopped, it was announced that because of tides the destination would be changed to Le Havre France and the tours would be canceled. Since tides are forecast years in advance, and the weather was the same in Le Havre as Saint malo, it appears that the only reason for skipping that stop was that they did not want to tender as opposed to doc. The call was made by headquarters, or so the staff said. And, there is no reason to believe that the tides or the weather had anything to do with it. As it turned out, we were told that the last several cruises on the same itineraries had experienced the same last minute change. Why would one sign up for a trip if supports were of no interest and if the porch who won was interested in or subject to very casual omission?

The accommodations are more than anyone could ask for. What a bathroom, what a closet! The staff was excellent and very friendly. It was so nice not to have addition fees for this and that. Their all inclusive means just that. The laundry service is such a nice perk. All in all a trip we will enjoy over and over again. We will cruise with Regent again. They have spoiled us!

Staff, accommodations and entertainment were a delight. You want a great cruise, then go with Regent's ships.