“Nice cruise overall - but Silversea needs to improve entertainment and shore excursions ”
Silversea does a PERFECT job when it comes to the quality of food on board, as well as the menu variety. All restaurants are excellent! Even the buffet. We had some issues regarding the services at some restaurants by the beginning of the cruise, but they were promptly fixed, and we ended up having a superb culinary experience.
I got upgraded to a deluxe verandah stateroom, which was definitely nice. The cabin was the most spacious we ever had on any cruise ship. Food/beverages, onboard service and the staterooms are the best parts of the ship. However, they need to improve A LOT the onboard entertainment, there were times when there was nothing to do on board. The ship needs more music. The New Year's party was a complete disaster.
And they should improve even more their shore excursions department. Some tours that we took were completely unacceptable - sometimes because of the quality of the guides, sometimes because they were trying to overload a small and old bus with 30-40 passengers. We were packed like sardines during our tour in Roatan. In Cozumel, my parents left the bus and gave up on their shore excursion, since the bus had blackout windows on a supposed PANORAMIC tour. The guide in Panama City was very irresponsible. I think they should not offer the shore excursions as part of the cruise package, since they fail to provide the same level of service on land. It would be better if they lower the price of the cruise, leaving the guests free to hire their own excursions, whether through the ship or through other local agencies.