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Silversea Reviews

4.5249 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Love solo travel on Silversea”
Ship: Silver Spirit
Cruise Date: 06/14/2017
Destination: Europe
Enjoy the fact that Silversea has meet and greets for solo travelers.
Reviewed almost 9 years ago by Vincent
“A Delightful Experience”
Ship: Silver Muse
Cruise Date: 06/20/2017
Destination: Europe
Eight dining locations for a ship of this size! Excellent....though my favorite was the Italian one. The butler service was outstanding. There was never a crowded feeling.
Reviewed almost 9 years ago by Chloe
“Poor cumminication”
Ship: Silver Whisper
Cruise Date: 07/07/2017
Destination: Europe
We found Silversea Cruises to be poor at communicating with their passengers on many levels. And true to form, we sent them a detailed email after the cruise with specifics which they have never responded to.
Reviewed almost 9 years ago by Amy
“Poor value. ”
Ship: Silver Muse
Cruise Date: 07/27/2017
Destination: Europe
We have been on 20 + cruises so we have a basis for comparison. We were celebrating our 50th wedding anniversary and wanted to go first class. Unfortunately we found very little difference in our cruise experience from other cruise lines and may have paid twice as much! Accommodations were excellent and crew was very nice. Service in restaurants was sooty. Serves were very nice but not adequately trained to provide high quality service. I was shocked at the poor quality of bourbon selection. During a meeting with the head of the restaurant division we discussed of our overall disappountment with the value. When I mentioned the bourbon selection I was told I could have requested specific brands prior to the cruise. My response was on a high end cruise line that should not be necessary. He was very pleasant but nothing changed. We were surprised that,after we completed our last onboard survey that no one from Silverseas reached out to us post cruise. Apparently it was not important to them. We will never again sail with Silverseas.
Reviewed almost 9 years ago by Judy
Ship: Silver Explorer
Cruise Date: 07/19/2017
Destination: Europe
Reviewed almost 9 years ago by Neal
“Delightful Cruise”
Ship: Silver Whisper
Cruise Date: 08/04/2017
Destination: Europe
The cruise is wonderful. Enjoyable both onboard at in the ports of call. Silversea is usually able to get a choice spot to dock in the center of St. Petersburg, in itself a great plus!!! Accommodations, food, and service exceed expectations.
Reviewed almost 9 years ago by Norma
“Paying for Restaurants”
Ship: Silver Muse
Cruise Date: 08/20/2017
Destination: Europe
For an all inclusive cruise I think charging extra for certain restaurants was ridiculous. Plus your excursions were not included. I was disappointed.
Reviewed almost 9 years ago by Lee
“The only way to travel”
Ship: Silver Shadow
Cruise Date: 08/31/2017
Destination: Alaska
As always Silversea did not disappoint. Accommodations, service staff, food, and tours, were excellent. We will travel with Silversea again.
Reviewed almost 9 years ago by Randy
Ship: Silver Spirit
Cruise Date: 09/02/2017
Destination: Europe
Overall, the cruise was great. The excursions were some of the best we've experienced. The food on the cruise ship was nothing spectacular which was a disappointment. Although the meal in Le Champagne was amazing. The cabin was very nice as expected and service and staff were great
Reviewed almost 9 years ago by Michael
Ship: Silver Spirit
Cruise Date: 10/23/2017
Destination: Europe
The cruise was fabulous. The staff, activities and food were excellent.
Reviewed almost 9 years ago by Patricia
“Trip to Antarctica ”
Ship: Silver Cloud Expedition
Cruise Date: 11/15/2017
Destination: Antarctica
We never made it to Antarctica due to engine problems. Very disappointing. SilverSea was first class in every respect and handled the situation professionally. In spite of the disappointment, we would travel with SilverSea again because of the way they handled this matter. While we were on the ship, everything was first class.
Reviewed almost 9 years ago by Carolyn
Ship: Silver Muse
Cruise Date: 11/17/2017
Destination: South America
Reviewed almost 9 years ago by Lars
Ship: Silver Muse
Cruise Date: 08/31/2017
Destination: Europe
Our previous experience with Silversea was in 2013 to Alaska. We were SO pleased with that trip and the excellence of the entire experience, we booked again this year (Portugal, Spain, France & England). It was not the same experience unfortunately. The Muse is a beautiful ship but there are things that need to be worked out. The fact that we HAD to have reservations EVERY night for dinner was a surprise to us and many others. Our suite (508) had so many noises, creaking walls and ceiling. We heard this comment from others we met. The service from our butler was outstanding and we met many wonderful servers who made our time extra special. Too many times on our excursions we had trouble understanding the guide's words. These comments may seem insignificant but we had this trip on our calendar for 16 months with high expectations. We were given a 50% refund on one excursion which was greatly appreciated.
Reviewed about 9 years ago by Gina
Ship: Silver Galapagos
Cruise Date: 02/04/2017
Destination: South America
Condor Travel in Peru did an outstanding job getting us from place to place and sharing their country and its history with us. Would highly recommend them to anyone wanting to see Machu Picchu. This was our first time on Silverseas Cruise Line and now understand the difference between a "cruise" and a "expedition". The accommodations and services are not the same as a regular luxury cruise line but the physical experiences of hiking, snorkeling and exploring the shoreline on the Zodiacs in the Galapagos Islands more than made up for it.
Reviewed over 9 years ago by Kathy
Ship: Silver Whisper
Cruise Date: 12/20/2016
Destination: Pan America
Reviewed almost 10 years ago by George
Ship: Silver Wind
Cruise Date: 12/12/2016
Destination: Caribbean
perfect vacation..
Reviewed almost 10 years ago by Marlene
Ship: Silver Wind
Cruise Date: 11/05/2016
Destination: Europe
I've sailed Silversea twice prior to this back to back cruise and was very disappointed with TV/movies overall. The wine/cuisine talks could have been longer and the other talks other than from the English Judge were in my opinion worthless. IN ADDITION I booked another cruise on line which was misrepresented and when I cancelled the next day I was charged $200 which was very poor judgement on the part of Silversea!
Reviewed almost 10 years ago by Vincent
Ship: Silver Spirit
Cruise Date: 09/19/2016
Destination: Mediterranean
SilverSeas does a wonderful job of providing a great travel experience for their guests.
Reviewed about 10 years ago by Moyra
Ship: Silver Spirit
Cruise Date: 09/09/2016
Destination: Europe
Great accommodations, food, wine and superb staff.
Reviewed about 10 years ago by Frank
Ship: Silver Spirit
Cruise Date: 09/09/2016
Destination: Europe
First class service and food from start to finish
Reviewed about 10 years ago by Daniel
Ship: Silver Galapagos
Cruise Date: 08/27/2016
Destination: Galapagos
Luxury on an expedition trip
Reviewed about 10 years ago by Michael
Ship: Silver Shadow
Cruise Date: 08/11/2016
Destination: Alaska
It was really the classy experience we had hoped for.
Reviewed about 10 years ago by Rainer
Ship: Silver Shadow
Cruise Date: 08/11/2016
Destination: Alaska
Cruise line is wonderful.
Reviewed about 10 years ago by Ralph
Ship: Silver Galapagos
Cruise Date: 07/16/2016
Destination: South America
Silverseas makes everyone feel very special and they take such excellent care of all of their guests. Their naturalists are so well educated and the staff so gracious. Also, we had a large group ranging in age from 80 to 8 - they ensured we all were able to enjoy the activities.
Reviewed over 10 years ago by Laja
Ship: Silver Galapagos
Cruise Date: 06/04/2016
Destination: Galapagos
We like Silverseas, but are curious about Oceania too.
Reviewed over 10 years ago by Lydia
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