“Poor value. ”
3 stars
Cruise Date: 07/27/2017
Destination: Europe
We have been on 20 + cruises so we have a basis for comparison. We were celebrating our 50th wedding anniversary and wanted to go first class. Unfortunately we found very little difference in our cruise experience from other cruise lines and may have paid twice as much!
Accommodations were excellent and crew was very nice. Service in restaurants was sooty. Serves were very nice but not adequately trained to provide high quality service. I was shocked at the poor quality of bourbon selection. During a meeting with the head of the restaurant division we discussed of our overall disappountment with the value. When I mentioned the bourbon selection I was told I could have requested specific brands prior to the cruise. My response was on a high end cruise line that should not be necessary. He was very pleasant but nothing changed. We were surprised that,after we completed our last onboard survey that no one from Silverseas reached out to us post cruise. Apparently it was not important to them. We will never again sail with Silverseas.
Reviewed almost 9 years ago by Judy
