Viking Ocean Cruises - Viking Neptune Reviews

Absolutely superb in every way.... good was outstanding, services were magnificent & the ship was extremely clean and well kept up.

Very interesting archeological and historical sites

The ship was fine, the service and staff were excellent, the food was good. The included excursions were a bit of a joke. At some stops you could not even get on one of the included excursions because they were full. Most of the ports/stops were terrible - had to tender in, towns very small with little or nothing to see or do. The Viking Star stopped at a number of the same places we did - they always got the best docking/anchoring location. There were way too many changes to our itinerary and schedule after booking this cruise. The choice of locations were poor. We were unable to stop at two locations due to weather so a cruise with many out to sea days now had two more. The entertainment on the ship was just ok. The two best parts of the entertainment were the band and singers in the nightclub and the ventriloquist who only did one show. They had numerous technology glitches as well. It would have been better if they docked earlier in Reykjavik and gave us a day to spend in that area. The cruise ended in Reykjavik but everyone was then flying out that day. Getting people on and off the ship at the beginning and end of the cruise was not near as smooth as most of the other recent cruises I have been on - poor communication in some cases.

Good customer service, beautiful ship, staff professional, good entertainment, food good. Some excursions were good, some were’t.

The service was not upto par with Oceania. The free city/area tours were not good. With the exception of Quebec city. The hotel at Montreal Intercontinental was a dark and dingy hotel

The Neptune is our favorite ship in all our cruising history. We admire thr clean, Scandinavian decor and interior. The museum, gamè areas, coffee bar, and extensive library were nice. We enjoyed Manfredi's 6 nights. We chose not to book the Chefs Table as the menus had at least one course my husband did not like. Missing the 3 ports was very disappointing, but the 50% future travel voucher assuaged our emotions. 2 Iceland ports had very weak excursions/guides. They were not up to other Viking guides on ruver cruises. Maybe due to the size of the communities. The Norovirus outbreak, closure of the Nordic Spa,and laundromat made the sea days and entire cruuse more challenging. I think free laundry service should have been offered. Our next Viking cruise will be back on an European river in 2024.

The first week in Iceland was excellent--we had sunny days and temperatures in the low fifties. Then came the news that Greenland and Newfoundland would be cancelled. The four consecutive days at sea proved to be long and fog and cloudy weather only made them seem longer.

It was fabulous. They treat solo travelers with care and concern onboard.