Viking River Cruises Reviews

Viking has gone down in service considerablt since last year. They also owe me for canceled excursions, but won't reply to my travel agent.

Problem with how they handled the low water situation on the river

For me I thought the food was not up to my expectation. I talking with others on the cruise there is a mixed message here. Some said the meals were OK but no one raved about them. Maybe my expectations were too high but this is my assessment.

Viking was great

We took our third Viking tour and loved every minute of it. We met very nice people and had excellent service and food. The included and optional excursions were all very good.

Great service from Viking

It was the only one going to Ukraine but, neveretheless, the staff was the best I've come across as a veteran of six cruises and there was never a dull moment.

It was great!!! Wonderful trip, meet a lot of interesting people, a fun time by all. Would highly recommend Viking Cruise line. Everyone was wonderful.

We had a remarkable experience as the staff was incredibly attentive and a few remembered our names each day. We were the youngest with about 12 others around our ages (45-54). We are even keeping in touch with some of those people our age. The only major thing Viking could work on is their internet connectivity. It would be nice to have a riverboat cruise geared towards younger people and empty nesters who are still very active with hip music, cool ship events and active tours. It could be a whole new division of Viking!

Cruise ship itself was the best we have ever taken, even comparing to Regent and Crystal and especially Oceana. The precruise program in Iceland had some noticeable glitches (100 people sleeping in hotel lobby as the rooms were not ready--should have booked for the night before for early arrivals). However, all in all a great trip.

It was great!

Viking exceeeed our expectations in virtually every area. It was above First Class all the way. From the Captain on down, every staff member made us feel special. And, the excursions were excellent, made even more special by the guides. We are really hopeful that we can book again soon.

Would recommend to friends to take

A packaged trip of hotels, flights and river cruise. Well organized and well informed by guides. Food: mediocre except very good quality on river boat Beds: poor on river boat. Hotels: exceptional in Shanghai and Beijing

Seems to be bottom line driven instead of customer satisfaction driven.

We were pleased with service, quality, and value of Viking. The food was great, and we loved the small crowd on the river cruise. We also liked being close in to cities about to walk to the city centers.

This trip was wonderful! Viking takes great care of their travelers. Every request is anticipated and covered. The trips each day into the cities, etc. were well coordinated. Any kind of special need was handled. They did a great job!!!