I would rate the land tour a 3 out of 5 and the cruise a 5/5. There were many things on the land tour that were disappointing; I am happy to discuss with MaryLinda Ramos, our agent, or another individual in more detail. The cruise was wonderful! Almost no suggestions for improvement. It exceeded our expectations and we will sail again with Windstar! Only a few issues with our excursions; that is on Windstar and primarily bc our ship had some engine trouble from 6/12-6/15. That caused us to get into ports later than planned in Sitka, Juneau and Haines, which in turn disrupted the excursions. They managed the changes well and communicated with us. However, they should've discounted the excursions more. We missed 1/3 and 1/2 of two excursions due to shortened time in port, only discounted one for 25% - should be 1/3 - and the other 0 discount, despite missing 1/2 of the excursion. I will close with one comment and a request. I would like Marylinda Ramos to call me. I have lots of feedback on the land tour (Fairbanks to Seward 6/7-6/11 with Windstar). Given our experience, we will NOT book a land tour with Windstar in the future. Comment: Marylinda Ramos was excellent! She was very helpful in choosing this vacation and communicating with Windstar and our family. I give her a 5/5 and we will be using her again! :)