AmaWaterways Reviews

First Class from start to finish. AMA management very responsive to guests needs and suggestions. Excellent staff, excellent itinerary.

Overall it was a great trip and we were blessed with good weather. Our only dissapointment was the with the service in the reataurant. I don't know if there was a lack of staff or not trained that well, but things could have been a bit smoother. Many off us all suggested that there should be set dinner times. Have a 6pm seating, 7pm seating etc. That would make it so much easier for the kitchen staff and the wait staff. Our cruise manage was fantastic! Ferran Vazquez was so knowledgeable with all areas of the trip, from Paris to Barcelona. Hope to have him again on another cruise. AmaKristina is a beautiful ship and the captain, well what can I say (so handsome).

The cruise exceeded all our expectations. From the incredible personal service to the amazing excursions, and over-the-top food service we enjoyed every minute of this cruise. Highly recommend it.

This cruise aboard the AmaVida filled all expectations. To begin, there was never a day that was unexpected. Each day was explained the day before and just built my expectations. Each member of the staff was aboard to please and was evident in every service provided. The cruise was informative and soooo relaxing. I would do it again.

Not impressed for the money we paid I could have gone on an ocean cruise and had a suite with a butler and good entertainment options. I was bored on this trip.

Excellent staff - gorgeous room - loved the ports, except middleberg. need to soundproof massage room - need more than one masseuse for the ship would have liked a sauna

Will tell more details to Marylinda but overall met expectations & then some!

I have heard from others that the Douro cruise is one of the best. I think one reason is that all sailing is done during the day. If you are on the upper deck or looking out the windows you see everything. Great day trips to spots along the Douro. Starting with the Captain and the Cruise Manager, all the personnel were excellent. The food was great, the staterooms were comfortable and quiet. I love the light lunch in the lounge. I can't eat 3 big meals a day and the ability to have soup, cheese and crackers or a small sandwich fits my diet well. I also like that the Cruise Manager is with the guests from the beginning of the pre-cruise extension through putting us on the buses for the airport after the post-cruise extension. That was not the case in another cruise I took. And a last plug for Mariana, she was great.

Many thanks for creating an amazing trip making memories with our adult children through France! Your thoughtfulness and attention to detail is great! Looking forward to creating our next trip using your expertise!

This trip was great! The staff was fantastic and the ship was very nice. The restaurant staff remembered my food allergies and worked to accommodate me. The excursions were great and I have a lot of great memories and photos. My travel agent was great and checked in with me before and during my trip to make sure everything was going great.

What a trip! I would recommend it to anyone. From our cruise director, tour guide, the boat and staff to the bus drivers. Everything was incredible! The sites and excursions, the people and culture were mesmerizing! The food and service on board the AmaDahlia was top notch. A huge thanks and round of applause to all we met and encountered. It is a trip we will treasure forever!

Disappointing…. Was told cabin that I requested was taken #114, we were booked in #116. I was walking down the corridor to go to breakfast and glanced through the open cabin door of #114 and saw that that cabin was being used for laundry storage, bags full of laundry linens.. The worst part was that the cabin across from ours#115 had a septic problem and the passengers had to be moved out of their cabin. The noxious odors ,We had to endure the noise of the cleaning of their cabin, the excessive noise of the fan used to dry out the cabin and the excessive heat setting used to dry every time we went out of our cabin..we were not notified of the issue or offered any other information… The food was disappointing, at breakfast the waffle I received was so flat it looked like someone had stepped on it..many mornings the coffee was not hot, it was only warm. The steak I ordered was tough and grisly.. This was our 3rd trip with AMA and I was so looking forward to the great food and quality that I had before… The Pre trip portion in Istanbul was Wonderful! The accommodations and quality of service was Amazing…Our trip director was Great! I was so impressed with the additional help of Dilek, she was wonderful helping me with shopping one afternoon..it was an experience I will never forget! At our welcome reception our Cruise director spent most of her time with one couple that had requested her …very little time with other guests and us… ( our last Cruise director Dejan was Wonderful spent time with everyone, was very helpful and informative!) So dissatisfied that we will probably not travel with AMA in the future…. Cynthia Bilzing & Roy Raush

Great trip overall, with excellent staff throughout. Only thing that can improve a little are some of the dinners

From the moment we arrived, everything was excellent. The cabin was extremely large with tons of closets, the food was outstanding, the crew always had a smile on their faces & the tours were very good. Overall, no complaints

This was my first cruise and I thoroughly enjoyed it!! The crew was very helpful and friendly. I enjoyed learning about their backgrounds and hearing about the various "behind the scenes" things like where they all sleep, seeing the captain at work, etc. The day trips were enjoyable too and thankfully Mother Nature cooperated on the day we went to Keukenhof with beautiful blue skies!

The Portugal River cruise and Lisbon pre-trip was wonderful. The AMA staff provided excellent service , wonderful food & great excursions. One area of improvement: we had to wait in the airport for our transfer over an hour. The AmaWaterways staff was concerned about a missing passenger. One of the staff members could have taken us to the bus & the other could have waited for the other passenger. Dawn, our travel agent was profession, pleasant & provided us with everything we needed prior to our trip.

This cruise was well worth waiting for. Delayed due to Covid, finally got on board and was totally awed by the wine-paired cuisine, crew attentiveness, and the overall experience of traveling through one of the best known grape growing regions. Truly memorable.

The ship, crew, and excursions were amazing! We loved it!