AmaWaterways Reviews

When every member of your family is happy and all your daughter can say is that she wants to do this again, then you know it was a successful trip. Every member of the staff was wonderful and the trip was the smoothest sailing that I have ever experienced. AmaWaterways needs to be very proud of this Captain and his crew. The travel hostess has to be commended. She was non-stop, all about the best for each guest and never was flustered with any request or issue. Thank you for a wonderful family vacation and memory.

Overall, the cruise was amazing! Thanks to Randall Self for setting it all up.

This cruise was scheduled for 2020 so we were very excited to embark. Pre cruise to Prague was wonderful. A couple of days before leaving for our trip we noticed the boat changed from the Ama Bella to the Ama Stella. We did not receive any information regarding the change from Ama which was concerning since my husband and I were traveling at different times than our daughters who were still seeing Ama Bella. After a call to Ama it was confirmed there was a change for all. This communication could have been handled better. The boat was lovely and clean as expected from a previous Ama cruise. We found the cruise manager Camille to be wonderful and knowledgable. She was a delight to travel with and her knowledge of the area was excellent. The food was sadly lackluster and disappointing compared to our previous cruise in August on the Ama Kristina. It was bland and not very appealing, this was a big disappointment. At times the service was slow as well, we had to track down wait staff in the dining room and during the sip and sail on several occasions. This is not what we expected. There was also a lack of Christmas music which was surprising considering it was a Christmas Market Cruise. The tours were excellent and timely and the guides for the most part were of good quality. Upon returning home we have received some postcards from the "crew" however none of the people listed were who accompanied us on the cruise. Its disappointing that after waiting years for this cruise it seemed to be hastily put together with a staff that was not cohesive. I hope Ama can turn it around and return to what we enjoyed greatly in August.

We loved our Christmas Market Cruise!

The crew on the AmaViola were wonderful! Overall, a very enjoyable cruise. I did, however, find the stateroom a bit small. Also, I would have liked to have more of an opportunity to stay and shop the Christmas Markets for longer periods of time. The “free time” at the markets was 45 mins to an hour at best. An option to just be at the Markets would have been nice. But, again, an overall enjoyable trip.

Great time but need more time to shop at Xmas market

The AMA cruise was wonderful and had all the great service that is expected of AMA. The only problem with the trip was with the air that was included in the overall price. On our outbound itinerary where we were scheduled to travel from Vegas to Philadelphia to Dublin to Lyon. In Philadelphia our American flight was delayed due to a fuel leak and then further delayed to change planes for four hours. This made us miss our flight from Dublin to Lyon. American Airlines re-routed us to Frankfurt, which we barely made because of the connection. As a result, the airline lost our baggage for at least 4 nights…almost halfway through the cruise. Our r Ethernet trip from Marseille to London to Vegas on British Airlines was all good connections. The AmaKristina crew was superb through everything and was super in assisting us. The multiple connections flying to Lyon was the significant issue and should have been reserved with less connections by AMA Air Service. Once again the AmaKristina crew and staff was fantastic and did everything to assist us.

The cruise was wonderful. The pre-cruise extension in Prague was excellent m, magical. Giving this rating of four rather than five because the food on the ship was not as good as it has been in the past and the selections were more limited.

Too much time at sea. Christmas markets were disappointing.

All the markets were well stocked with all kinds of different products. AmaWaterways did a wonderful job of organizing all the trips. The staff and food was excellent. Thank you AmaWaterways

Met every expectation

We loved the Xmas market river cruise!

An amazing cruise visiting the Christmas markets of Budapest, Austria, Germany and Prague along the Danube! The sites, food, history and ambiance were magical! I would highly recommend this itinerary and this cruise line, ship and crew!

Amazingly wonderful trip with AMA, couldn’t have asked for anything better! Very accommodating to all guests, would travel with them again!

Second cruise for this time of year. Previous one was on the Rhine. Best parts of this cruise are the two excursions to Slovakia and Bratislava and time in Vienna and Budapest.