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Atlas Ocean Voyages - World Traveller Reviews

4.5101 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
Cruise Date: 12/14/2023
Destination: South America
Reviewed almost 3 years ago by Li
Cruise Date: 12/02/2023
Destination: Antarctica
Drake's Passage was a challenge for me and my wife and affected the quality of that part of the trip. Otherwise, the excursions were terrific and the guides were extremely helpful. The food was better than anticipated. All in all, the service was top notch.
Reviewed almost 3 years ago by Stephen
“Amazing”
Cruise Date: 12/05/2023
Destination: Antarctica
I do not have a single negative about this trip ( except for air time- long flights) Amazing ship, service, people, and expeditions. Antarctica is breathtaking. Saw whales, seals and penguins and met people from all over the world- all different ages, but all adventurous. Got to sea kayak and polar plunge in the South Sea (Antarctica) . Couldn’t ask for more than what Atlas provided!
Reviewed almost 3 years ago by Holly
Cruise Date: 11/16/2023
Destination: Antarctica
10 day trip was cancelled but we were put on the 11 day trip departing Nov. 17th. I have only very positive comments about the overall cruise, incredibly competent and kind staff, exceptional expedition team, great food and out of this world experiences we had. Would highly recommend Atlas Ocean Voyages to anyone.
Reviewed almost 3 years ago by Lora
“GREAT SHIP, POOR MANAGEMENT”
Cruise Date: 10/16/2023
Destination: Europe
My wife and I just returned from this trip. SHIP: beautiful, luxurious FOOD/SERVICE: outstanding EXCURSIONS: a complete disaster. We had prepaid and we weren't on the list for anything. Some visits were canceled without notice. The staff tried their best to fix, but it wasn't their fault. Still waiting for refund from Atlas for excursions we did not take and paid for. The worst part was that no one from Atlas ever reached out to us to apologize.
Reviewed about 3 years ago by Daniel
“Beyond Expectations”
Cruise Date: 09/26/2023
Destination: Europe
Cruising on Atlas exceeded our expectations. We avoid "floating cities" and were so pleased with the comfort and casualness of a cruise of only 149 passengers. The ports of call were great, and a few were added to our list of places we want to visit again. Our stateroom was spacious and very comfortable. The staff were friendly, helpful and courteous without being imposing, and the captain and officers were engaged with the passengers. This was our first experience with Atlas but hopefully not our last.
Reviewed about 3 years ago by Ruthann
“British Isles”
Cruise Date: 09/26/2023
Destination: Europe
Reviewed about 3 years ago by Aaron
“Atlas Svalbard Cruise”
Cruise Date: 08/19/2023
Destination: Arctic
The trip exceeded our expectations. The ship was outstanding as was the itinerary. The food was suburb and the service was excellent. The staff went out of their way to accommodate passengers. Will definitely cruise with them again....just waiting for an itinerary that pleases us.
Reviewed about 3 years ago by Leah
Cruise Date: 08/19/2023
Destination: Europe
Reviewed about 3 years ago by Melvin
“11 night cruise to Svalbard”
Cruise Date: 08/19/2023
Destination: Arctic
This cruise exceeded expectations. The expedition team was first rate particularly Kaytya and Malcom. The shore and zodiac operations were well done even when the guests did not follow instructions. Lectures were excellent. The ship was beautiful and very comfortable. The food was mixed. Some was excellent others barely eatable. We though the problem was in the kitchen where things like salmon were sometimes good and other times overcooked and dry. The same with things like baked eggs for breakfast. The pastries were excellent, maybe the best we've seen on a cruise ship. Restaurant service was mixed. Many of the crew were trying hard but lacked polish. Wine selection at dinner was very mediocre. Hardly the premium wines advertised. But how can you beat 10 polar bears and hundreds of Walrus!!!!!! Not to mention the visit to the polar ice cap.
Reviewed about 3 years ago by Stephen
“Great ship and crew. Communication should be better”
Cruise Date: 08/11/2023
Destination: Arctic
Our 8-day cruise to the Arctis met our expectations. The ship is clean and comfortable with very good food and an excellent crew. Everyone was friendly and helpful. Unfortunately, communication on the trip was poor. First, we were never told where the ship was going to dock in Tromso. The logistics of the excursion to the Arctic Chapel were never communicated. And throughout the cruise, announcements were either lacking or so late that they didn't help at all. Shore excursions were an exercise in patience as we waited in hallways and the mud room for up to 40 minutes for the Zodiacs to load and unload. The mud room is too crowded. The A, B, C, D groups should be spread out among the cabins so that there is room in the hallways of the mud room. Overall, the lure of the destination and the 2-for-1 pricing made this a good trip. But we would need extra incentives to travel on Atlas again.
Reviewed about 3 years ago by Stephen
“World Traveller - Exceptional Accommodations, Staff and Food”
Cruise Date: 08/11/2023
Destination: Arctic
As noted in the title the World Traveller experience was great! I just can't say enough about that aspect of the trip. Especially enjoyed the Sami excursion and Viking excursion. Naturalist lectures were very good. Having a whale spotting during the whale presentation emptied the auditorium very quickly! We were sad that we didn't see a polar bear - but we know that happens. We've taken quite a few cruises and some aspects of this one were unusual. The ship did not dock in Tramso where it was supposed to be. There was no communication from Atlas about the change. There were fewer zodiac outings than we anticipated. The communication regarding zodiac timing was not very clear. Disembarking was not well arranged. Luggage picked up at night before. When we left ship all the luggage was sitting on the dock. Luggage was delivered to us after we were all at the airport - quite the mess, rather than being at the airport to be picked up as we left the bus. Apparently about 1/3 of the travelers were not set up for the charter flight so check in was extremely slow.
Reviewed about 3 years ago by Loyce
“Not an explorer’s cruise”
Cruise Date: 08/06/2023
Destination: Arctic
On an explorer’s cruise one expects to go on zodiacs, animals and cool activities. We got literally 3 zodiac trips in 6 days. 80% of the activities that we booked were either cancelled bc not enough participants signed on or booked all at the same time. Just messy and not well organized. The food was subpar, everything overcooked or lukewarm every sauce congealed from too much cornstarch. Chef needs to go to a high end hotel and learn how to cook. Average passenger age is in the 70’s, so please don’t make the same mistake we did thinking this was an active cruise. It’s not. Boring. What was to be an arctic cruise is a fjord view cruise. Cudos to the cleaning crew , they were impeccable. The room was also a nice size. Would never go again on Atlas.
Reviewed about 3 years ago by Daniela
Cruise Date: 06/07/2023
Destination: Europe
We enjoyed every aspect of this trip. The food was varied, well prepared, and plentiful. The ship was beautiful and everything was conveniently near by. The staterooms were well appointed, had enough space, a very comfortable bed with nice sitting areas in room and on the balcony. The staff were unfailingly courteous and helpful. Destinations were well chosen and the excursions that we went on had great guides. Really, everything was first class and we are considering future trips with AOV. The only issue we had was involved the Wi Fi constraints.
Reviewed over 3 years ago by Michael
“Fabulous”
Cruise Date: 06/07/2023
Destination: Europe
I still have a smile on my face.
Reviewed over 3 years ago by Helena
“First class, all the way!”
Cruise Date: 05/31/2023
Destination: Europe
We have traveled a lot over the past 10 years. Atlas exceeded all of our expectations: coordination of travel plans and hotels, outings, food, atmosphere and above all else, the staff (from top to bottom). Oh, and did I say, " 16 straight days of sunshine." We can not say enough but actions are better than words: we have already booked 2 more cruises.
Reviewed over 3 years ago by Richard
“Atlas Ovean Voyage Dublin to Bergen”
Cruise Date: 06/07/2023
Destination: Europe
Really enjoyed this cruise ... visited Ireland, Scotland and Norwegian Fjords. Lovely memories
Reviewed over 3 years ago by James
“Dublin to Bergen, 9 day voyage”
Cruise Date: 06/07/2023
Destination: Europe
The ship and its crew were fabulous.
Reviewed over 3 years ago by Susan
“Great experience ”
Cruise Date: 05/31/2023
Destination: Europe
The food and drink are so good they should make the fitness center bigger. It is hard to fit four people in it at the same time. The crew, from deck hands to officers, were fantastic.
Reviewed over 3 years ago by Ronald
“World Traveller Tour - Lisbon to Dublin”
Cruise Date: 05/31/2023
Destination: Europe
We enjoyed our tour -- the staff was friendly and caring, including for dietary requirements (Gluten-free). Food was generally very good, but breakfast and lunch never seemed to vary, and that got monotonous. There was a lack of communication between the cruise director/captain/excursion director and the passengers -- it was frustrating when times changed w/o warning, excursions changed w/o announcement, etc. Some of the serving staff needed add'l training; incorrect food and beverages happened with some frequency. Cabin was clean and well-maintained, as were the public areas.
Reviewed over 3 years ago by Jean
“Nice France to Lisbon Portugal”
Cruise Date: 05/22/2023
Destination: Europe
Beautiful new ship with only 119 passengers (200max). Upgraded to Journey Suite, great & pleasant staff, & nice fellow passengers. This was the most relaxing cruise ever. A change from our usual Viking cruises. Both are excellent, different with each having benefits .
Reviewed over 3 years ago by Eugene
Cruise Date: 05/22/2023
Destination: Europe
Reviewed over 3 years ago by Alan
Cruise Date: 05/22/2023
Destination: Europe
Reviewed over 3 years ago by Greta
Cruise Date: 05/15/2023
Destination: Europe
Great trip. Amazing staff. Beautiful ship. Internet sucks and packages are way over priced.
Reviewed over 3 years ago by Mark
Cruise Date: 05/06/2023
Destination: Europe
Food was below par. Cabin had the smell or sewerage. Boat design was very good. We prefer smaller crafts so it was perfect Crew was great
Reviewed over 3 years ago by Jeffrey
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