“Great ship and crew. Communication should be better”
Our 8-day cruise to the Arctis met our expectations. The ship is clean and comfortable with very good food and an excellent crew. Everyone was friendly and helpful.
Unfortunately, communication on the trip was poor. First, we were never told where the ship was going to dock in Tromso. The logistics of the excursion to the Arctic Chapel were never communicated. And throughout the cruise, announcements were either lacking or so late that they didn't help at all. Shore excursions were an exercise in patience as we waited in hallways and the mud room for up to 40 minutes for the Zodiacs to load and unload. The mud room is too crowded. The A, B, C, D groups should be spread out among the cabins so that there is room in the hallways of the mud room.
Overall, the lure of the destination and the 2-for-1 pricing made this a good trip. But we would need extra incentives to travel on Atlas again.