Avalon Waterways Reviews

Our trip was amazing from the day we left home until the very last day in London. The ship was crystal clean , the food was beyond what I had imagined and the staff worked tirelessly to meet all needs as well as wants for each and every passenger. We had it was the first River cruise my husband and I have been on and honestly will not be our last. We enjoyed it so much we wrote a thank you note to the travel agent for helping us have such a fabulous vacation.

Beautiful views of France along the Seine Paris to Normandy. New friends, excellent crew & staff and very well maintained clean ship.

The onboard staff was top-notch, providing personalized service and kindness. From waitstaff to bartenders to the cruise director, we were looked after with caring and kindness. The ship was very nice, with no lack of luxury. My travel representative from Avoya, Michael Vernon, was excellent. Will use Avoya Travel again for sure!

Highly recommended.

Lake Como Hotel had no heat and hot water very limited most mornings. Tour director took no action. Most people on the cruise got sick. Welcome dinner, tour director did not interact with guests but sat by himself at a table, not with the guests. Upon arriving on the ship I asked to cancel the Amsterdam bike tour on the last day and was refused by tour director. My husband wasn’t feeling well and it would have been too much. When my husband requested the cancelation the day before the bike tour, he was told by the tour director that it had to be canceled 3 days before! So we had to pay for the tour we didn’t take.

Beautiful relaxing cruise, ship, staff and food, all excellent.

Would like to see more included activities. Ship was often tied up on the middle of other ships which blocked our view while in port. Not the fault of Avalon but trip was cut short due to high water. Avalon did their best to make alternative arrangements.

Met many people we interacted of all ages and countries. Tony Taylor was a great cruise director helpful at every turn. Staff was impeccable!

I had a great time. Probably the best day was sitting on the boat floating on the Danube and enjoying the beautiful scenery the Lord has created in the Wachau Valley. All the workers on the boat were very friendly, food was great.

I thoroughly enjoyed our trip along the Seine. I felt pampered by the excellent crew and learned learned much about France along the way. I wish we had been able to spend more free time in each location. Cruising during the day with the sliding door open was a bonus. We were disappointed that the upper deck rail had been damaged on the trip before ours. All in all an excellent trip

The cruise itself was wonderful. Flight over on Air France premium economy was miserable. Same size seats as economy and they didn't recline. So arrived groggy from overnight flight. Grumpy way to start vacation as couldn't rest on plane. The tours were well planned and arranged. Felt rushed on several tours do to distance and time constraints. Loved Monet's Giverny. All crew and staff, especially Jean Loup, were extremely gracious and help. Would have appreciated an on board dispensary with basic OTC items such as analgesics, cold/allergy meds and meds for gastrointestinal disturbances. Came down with cold symptoms on Saturday evening and no French pharmacies open on Sunday.

We loved everything about this trip! The level of service is beyond compare, food was outstanding, accommodations were comfortable. It was a wonderful cruise and we would highly recommend it to anyone.

The boat was beautiful and the staff was excellent. Traveling from city to city with such ease was a pleasure.

A wonderful trip. Great experience.

It was our first time on a river cruise. Unfortunately, due to the flooding and swelling of the Danube, cruising was the only thing we didn't do. However, most of the other elements of the trip went as planned. We saw memorable sites, tasted delicious local food, and loved every minute. The local guides were knowledgeable and informative. Our stateroom was a nice size and well appointed, with plenty of storage space and some room to move around. The bathroom was also a nice size, and the laundry line in the shower came in very handy. The food was varied and tasty, and the staff friendly and as helpful as they could be. The only thing missing was nightly entertainment; after dinner it would have been nice to have someone playing piano/singing in the lounge. We only had 2 nights with live performers. I have to give Avalon kudos for the way we were treated after the announcement that it would be impossible to sail. Their compensation was more than adequate, and greatly appreciated, especially since the circumstances were beyond their control. We hope to schedule another cruise in the near future. We can't say enough good things about our Avalon experience!

We thoroughly enjoyed our Rhine River cruise. Time with our children and their partners, the excellent service on-board ship, wonderful excursions and knowledgeable guides, free time exploring castles, cathedrals, and towns.

This cruise is thoroughly recommended. I will do again when able.

Everything Avalon did was wonderful. However, we were not pleased with our Avoya travel agent.

First riverboat, now I’m a convert.