Avalon Waterways Reviews

Everything about my experience on the cruise was top notch. Room was great, food was enjoyable and the crew was so pleasant and anxious to please that I cannot think of one negative thought concerning my experience.

Also, tours were by very charming people but usually without much real background historical or current knowledge. Elementary observations. Tour groups were way too large.

It was my first time on a river cruise and I absolutely loved it.

I gave her three because I would give the ship and the cruise five but I would give the plane arrangements a one. That was a disaster.

We saw and experienced so much of the beauty of the Galapagos. Wonderful tour guide, cruise director, naturalist and ship’s crew. Quito was very interesting. There is a considerable amount of time spent on taxis, buses and flights transitioning between the Quito airport, Quito, Guayaquil, and the Galapagos.

What a wonderful way to ramp up to the Christmas season. Great cruise director, great food, great planning. There was a great group of people who enjoyed every day.

it was unfortunate that the river was so high the ship could not complete the trip - however after leaving the ship this seemed to have less emphasis on the Christmas markets which was the reason for booking this trip. The hotels food was horrible - food that should be hot was lukewarm to cold. On board, before we were removed from the ship we were told we would be reimbursed half the cost of the cruise portion of our trip - we were not given a break down of how this refund was computed but I do not believe that $333 is half of what I paid.

We loved the entire idea of a river cruise. we were sad to find out when we arrived in Nuremburg that our boat was not going to make it to the Danube. We were on the boat for 4 nights and then shuttled to Vienna for 2 nights. we were very impressed on how our cruise director and Avalon as a hole took care of us. I am saddened a bit because we only received a $500.00 refund which I was told that we were getting 50% of the nights not on the boat just a bit confusing. it would have been nice to get a percentage off our next trip as well or something like that. Tony the Cruise Director is one of the best out there. we went above and beyond to try to make our trip the best it could be. we spent so much time on a bus it was very tiring to say the least. I'm not sure what could have been different but that was the downside of the trip. We will be booking another trip in the near future but it might not be the Danube.. Thanks Tom and Linda Hunt

The crew was great- anticipating everything and cordial at every turn.

This was our first river cruise. What we learned was we wanted more time in the major cities and less in the smaller. to facilitate this I feel a 10 day would be the sweet spot

Avalon is a very experienced cruise line. The crew was cordial and, at times, quite entertaining. The cruise director went above and beyond creating a pleasant atmosphere. I enjoyed every aspect of the cruise and tours and will definitely tour with them again.

The boat, food, and service were wonderful. Unfortunately, we were not able to cruise from Budapest to Vienna because of water levels. Obviously this is no fault of Ayova, but it made the trip less desirable. The agent Stacey McKown was great and responded quickly to emails even when we were on the trip.

At any age it was a great adventure that will be remembered forever.

I found the ship to be beautiful without being overly formal. The crew was friendly and accommodating. The Cruise Director and main office did an exemplary job of making accommodations when a low water situation made completing the trip as planned. Things were rearranged and all but one destination was reached. They made accommodations for lunch since we were not returning to the ship. Extra accommodations were made for those of us who had early AM departures.

My husband and I loved the overall trip, the food was wonderful as was the service and the tour director was very helpful. The big disappointment was the e-bike tours. With only 30 open positions and 140 passengers, our chances were nil since we never heard about signing up in July. There should be more bikes available for the active cruise.

Wonderful ship and crew! Our Cruise Director Joost was first class and really made the trip unforgettable.

Everything was perfect the food the crew the stops along the way the boat, I would absolutely do it again

The avalon ship was great. It had above expectations, in waite, hotel, and cheif service. All the waiters did an excellents job. The Hotel servive staff was above excelence, in regards to my room, and the food, especially dinner, eas excellnent. I was not very impressed with the Rhine river, it was bland and very indistrial, until we got to the gorge. Once there the river view improved.

This trip surpassed all expectations. The ship was lovely, the staff was attentive and fun to have around, the towns visited and the excursions were all wonderful.!

This cruise definitely exceeded expectations. The ship was comfortable, the food and beverages terrific, the excursions engaging, and the sights unique and fascinating. The only issue I had during the trip was weak WiFi access at some points, but that’s almost a trivial problem compared to what they got right during this trip. I would definitely recommend this one.

Excellent experience, great ship and crew. Look forward to booking with you again.