Avalon Waterways Reviews

The accommodations, transfers and excursions, meals, and most importantly, the cruise staff and Avalon representative could not have been more helpful and wonderful.

This cruise was an amazing experience, and it allowed my husband and me to see so many countries! However, as newlyweds in our late 20s/early 30s, we underestimated how much these river cruises and vacations are geared towards an older demographic. We had an amazing time and made the most of the experience, but if you're under 55, you might want to book a different vacation experience.

Every feature of this trip was an easy, delightful experience. Not Avalon's first rodeo. We're in for a 2nd trip soon

The trip was from Budapest to Bazell via Vienna and Frankfurt and eight or 10 other towns along the rivers. The ship was extremely comfortable and the food was wonderful. The crew could not have been more helpful and professional. The circumstances of the low water levels in the rivers created some challenges that their crew handled wonderfully and did not allow to disrupt the trip.

No WiFi, No internet, Room 319 not prepared correctly

Fabulous trip, and arranged beautifully by Lynne Chrismas, our travel agent with Avoya. Even after a very late arrival, the boat met our after midnight flight in Budapest. Boat was comfortable, food was fabulous, and the help on board could not have been more generous and helpful. Our on shores tour groups were smaller than the groups from Viking which made traveling on Avalon more desirable to us.

First River cruise and I will definitely be using Avalon and my travel agent again !

Better than we had imagined. . . crew was great, and the time flew by as we were always entertained.

Beautiful boat, delicious food, a great variety of interesting excursions, fun and brilliant tour guides, organization extraordinaire. Danube Dreams lived up to its name.

Avalon out did themselves again. Entire staff did an excellent job and the food was fantastic. The only hiccup was the internet which only worked sporadically throughout the trip.

Internet service was awful on board Transfers should be included for all passengers regardless of making extensions before or after the cruise Lounge staff needs to be increased during happy hour Some excursions had too little time, Strasburg in particular. Cabin was great Chef was great Cruise director helped us tremendously with our transfer issues. Guides in Amsterdam, Colon and Heidelberg were wonderful, Strasburg not so much

Excellent trip from beginning to end. From Coleen Batez to Henrick cruise director all was exceptional

The River and Avalon Cruise part of our vacation was wonderful! But I could not give a 5 star because the monogram addition was not quite what we expected from this company. To explain: There was a section where we had to transfer our luggage from street level onto a train. We are all elderly people. Most of us were able to do this on our own, but several people struggled and even injured themselves with lifting heavy luggage onto a train which was over three feet above the street level. There should have been a person there to assist as there is a bus driver when traveling by bus. This was disappointing, and not worthy of a top notch cruise company. In fact, the whole monogram section of the cruise addition was a bit disorganized, and not up to Avalon standards. I would be hesitant in the future to add a Monogram extension to my cruise.

Excellent program. Immersive excursions were included. Paris was available at the beginning and end of the cruise. Good fun.

Excellent in all areas

Some of the shore excursions need tweaking

We had such a great time on this cruise. We did have a change some plans because of the low water levels but the staff did a great time adjusting and planning a logistical miracle for 2 ships of passengers. It was not in the plan but there are some things that simply can not be avoided. We will be doing another cruise

The ship was very nice as were the staff on board. Very helpful and pleasant. Only disappointment was the historic low levels of the Rhine River which required us missing the highlight of the cruise: the Rhine Gorge.

We have just returned from an Avalon cruise which originally was scheduled to utilize the tranquility 2 ship. Due to extremely low water levels our ship was changed at the last minute. It was still a lovely ship so this was not an issue. The routing of our trip was also changed but we managed to seamlessly see all the cities on our itinerary via coach transport from our canal docking locations. The Cruise Director, Katy, was incredible and explained all the changes as we went along. Excellent service on board too and delicious food. We will definitely do an Avalon cruise in the future