Celebrity Cruises Reviews

The Ocean View Cafe could use: some avocado slices, more French Fries, more roast beaf, more kinds of sandwich breads, waffles and pancakes, potato chips.

Clean and good service

It was a great trip

We thoroughly enjoyed our cruise in Europe on the Celebrity Silhouette. The entire staff were all so very friendly and helpful. It was a beautiful ship. For the most part the entertainment was great except for the Ship Dancers/Singers. Its not that they were bad, they were just not as good as past cruise ship entertainment.. They seemed young and not as experienced. The headliners were great including the Comedian. We wish they would have had a better dance floor or another bar area or something that had a dance floor. The only area was in the foyer of the 3rd floor and it wasn't very big. This was our 1st Celebrity cruise and probably not the last.

Surprised about how much I liked the cruise paradigm.

Great time all 9 days. Did not go ashore 2 times due to weather.Food in Blu was great. Room service and drinks were great. Next Cruise on Summitt is 2 weeks

Met all expectations

Enjoyed everything but the elevator service. Horrible! Always waited and waited. If I was on Deck 12 and the elevators were on 4 or 5 and the other way around.

It was fantastic, loved every part of it. Our travel agent Diane Lobosco was great. We will definitely use her when we plan our next cruise.

Great itinerary likely not to be available again for a year or more. The ship was nice, new and clean, cabin service as good, and most excursions were excellent. Boarding was understaffed as hundreds of people broke into the line because one person was trying to control the process. Departure went well. That's the good news..probably would not go on an Edge ship again. Food choices, which with the different main dining venues should have been excellent...it was horrible. Some nights we were forced to get the $17 small lobster tail because nothing we would eat was in any of the venues. No pasta, minimal seafood, etc. Only the Roof Top Grill of all the venues had a good selection that was outstanding. Buffet was average, but NO wait staff. You wanted a beer, sparkling water, wine, etc...you had to wait in line for 5 min or more or go to a bar, WHICH most bars above the 4th floor were CLOSED by 9 pm. Horrible combination and main reason never to go again. Two more major and totally avoidable issues seal the no go not only for Apex, but negative considerations for future Celebrity cruises. First was the VISA questions for Turkey and Egypt. Could never get a straight answer from Celebrity and worse, they sent you to their expensive VISA service only to find out on board that NO EXTERNAL VISAS WERE REQUIRED. That really frustrated many many people. It's all over social media on the Celebrity page. Communication was just as bad on the pre City Stay. Again, ALL people that we talked to on the City Stay were upset. Were supposed to have communication of Hotel, etc. 10 days before. Got it finally after MANY calls 2 days before, ONLY TO FIND OUT UPON LANDING THAT THE HOTEL HAD BEEN CHANGED BUT THE DRIVERS WEREN'T AWARE OF IT SO MASS CONFUSION. PLUS FOR THE PRICE PAID, THE HOTEL WE WERE CHANGED TO AND THE ROOMS WERE AWFUL. Miss communication continued on board as people with the pre tour were marked as on the post stay and never got luggage tags, correct emails, etc. without going to the front desk many times. nOT a good way to start a trip...forget doing another City stay except for the Galapagos cruises as they have their act together! If none of these issues bother you, then I'd recommend the ship, but if food selection, a pre or post stay, and decent communication are important to you, hopefully there are a few other cruise lines out there that aren't understaffed or haven't farmed out important aspects to a 3rd party.

Ship, staff and amenities were awesome. Also enjoyed ports of call

Nice cruise but surprised that there was no color yet.

Having sailed in RCI many times before, I did not feel that Celebrity is really a step above. The cruise was great, but I think I would not select X over RCI unless Celebrity was the only option for a particular itinerary.

This is my 4th Celebrity cruise. They are going downhill. The seated dinners got very boring and mundane. Personal service was lacking. No refills on wine or coffee. We told the gal At reservations it was our anniversary and they did nothing. No more surf and turf dinner. A big Ho-hum. Moving on from here.

Perhaps we have been spoiled by many earlier cruises, but in no way this this one measure up. From the room, service, ship condition, amenities, food, we were disappointed. Many crew members tried, but it felt as if they were short-staffed or not as well trained as other past cruises. Advertising for amenities was misleading. Food choices were significantly limited, and quality lower level than any prior cruise, exterior maintenance needed attention, room for the class seemed to be less,. It wasn’t all bad but still it ranks as the least enjoyable cruise experience we have had.

Our trip was really beautiful! Our Cruise was excellent, as were the staff on board. The only negative part of the trip, was our veranda cabin. It was on the 9th floor, which was right under the cafeteria, which , was noisy late night and early morning. Our room also had an overhang (with supporting poles) that made balcony picture taking almost impossible! The roof interfered with our beautiful view of Alaska.

Had a wonderful time on the cruise to Alaska.

The whole trip was awesome

The weather was perfect for our delightful cruise. The ship is well maintained and clean. Our balcony stateroom on deck 9 was fine for 3 adults. The activities were non-stop as usual and we enjoyed as many as possible. We had late seating for MDR and the service was great. The food was less than enjoyed on previous cruises, not bad, just nothing special with more limited selections. Alaska did not disappoint. Celebrity handled everything smoothly from boarding to disembark. I took away 1 star for the MDR food only, the service was excellent.

Except for the nightly shows, the trip was fine. Great weather food was good.. except or the "ice cream" which was mostly frozen ice. Room was fine. Smooth sailing. All shire excursions i dud thru Viator.. I would do it again. I have no 'brand loyalty" to Celebrity

The cruise was billed as repositioning cruise, but according to the crew it was not one. They were talking about return trip. I am confused. At the beginning of the year, our port in Greenland changed to Nanortalik. Apparently, this was the first time Celebrity had docked there. Not a good experience! This port was not prepared for a ship of our size. It lacked things to do (only one limited gift shop), no shelter to get out of the weather will waiting on the tinder, ect. This was definitely not a port for those with type of mobility issues such as a cane or neuropathy. After two sea days, docking, and two more sea days before Canadian waters, I would not necessarily recommend this itinerary unless one is prepared to stay on ship for 5 days. At this point in time, I will not cruise this itinerary again. That being said, Iceland and Canada was lovely and so were the ports of call.

We so much enjoyed our rip to Iceland, Greenland, Newfoundland, and Nova Scotia. We have sailed with Celebrity before, but this took the cake! I am sure there are more cruises hopefully in our future that will be the same amount of "sweetness"!