Celebrity Cruises Reviews

Traveling with Celebrity on a 48 passenger ship was absolutely amazing. The individual attention from the staff was top notch. Spending time with the 5 naturalists on board learning about what we were going to see, then taking us out to see the wildlife and the varied terrain was beyond anything I could have imagined. We loved it so much we are talking about doing it again and taking the other route.

Good weather,Nice scenery but excursions are to expensive

Perfect

Our very first cruise was perfect!!!!

Celebrity Reflection is a beautiful ship. The ports of call were fabulous. I believe that the main dining room is disfunctional due to the waiters stations being more than 30+ metres from tables. Unlike on Princess where the sttaions are next ot the tables and so staff are close by. I also believe that there was little live msuic during the day.

The workers on ship were fantastic, very nice and very helpful. Our cabin attendant for room 7315 was awesome. And Budi provided excellent service at the restaurant every night. However, the key card policy is outdated and annoying. That whole system needs to be upgraded to smart bracelets or something more efficient. Having to show my card every time I order a water or orange juice is a bit much.

Dining room food menu selection was less than desired. Food quality was also less than desired.

Great itinerary, excursions, entertainment and service, but dinner menus in main dining broom disappointing and did not offer many different choices each day. Need to improve variety and food quality in main dining rooms. Buffet choices excellent

Celebrity Cruise didn’t meet my expectations pretty much any level, wouldn’t cruise with them again.

10 night cruise to Greece and Turkey on Celebrity Constellation -deluxe Ocean view cabin)- did not include wi-fi, drinks or gratuities. - previous cruises - Celebrity Equinox and Apex, Disney Magic, Holland Noordam positives - 1. itinerary was great with 6 ports of call in Greece and one in Turkey with 2 days at sea. 2. Staff is generally excellent as was cruise director and activities staff. 3. Embarcation and disembarcation very smooth. 4. main dining and buffet food was delicious, although buffet choices were limited. 5. Entertainment was enjoyable if a bit predictable. negatives - 1. This cruise does not leave from Venice, it leaves from Ravenna - read the description of itinerary very carefully. Budget additional funds to get to this out of way port. Ravenna is beautiful but not easy to get to unless you hire private transportation or know Italian trains and schedules and take a 50 euro cab ride from the Ravenna station to the port. While cruise leaves from Italian port, there are no ports of call in Italy. 2.Ship overbooked by 10-15%. Passenger capacity 2184 over 2400 on board according to staff. ship felt crowded and hard to get seating at pool or solarium unless you are there at 8 AM. 3. Housekeeping very poor. room not clean when we entered, dirty glasses and opened diet coke in fridge. Consistenty had to ask for fresh towels and toilitries to be refilled as well as had to request bottled water which we had to pay for. 4. Poor use of ship's space - casino and shops footprint could be reduced and additional dining like a pub could be added. 5. Buffet options appeared reduced as compared to Solstice and Edge class ships. Sushi on 5 and Tuscan Grille mediocre. 6. Ship looks dated and worn. Some windows appeared to have mold, rust stains in solarium pool and around portals. Cabins look very dated. 7. Ship sponsored shore excursions varied - about 50% good and 50% were a waste of time and money.

it was very enjoyable, the crew was great, the restaurants were excellent. Information flowed. We had no issues. It was a very positive experience

It was exactly what we needed and wanted I order to celebrate our wedding anniversary! Dress up nights and flip flop days! A little hit for us but next time we will go in spring . Service and food were amazing and the ship is beautif. Hope to return soon.

Dinning room with David as waiter was unreal

Service was exceptional. Food choices and quality were good. Basic WiFi was terrible. Being able to text with our traveling group was so undependable. Equinox needs a physical makeover. Many drawers didn’t work well. Peeling paint on the veranda was like snow.

Booked our train trip in January 2023. Received a note the night before the excursion that for unforseen reasons, our train ride was cancelled. We found out later that the cruise had over sold that train excursion by 400 people!!! One person was assigned to handle questions and/or rebooking of another excursion for that day. The line was around the corner. Total disaster and disappointment. Our compensation was a bottle of wine and not the kind I drink. How about Dollar for dollar time at the spa. Yeah, didn't think so. My question is, how does the cruise ship decide who's tickets to cancel and not cancel? If it is based on time/date of purchase, we surely would have been in that excursion. Such a bust out and disappointment that won't soon be forgotten. Another experience I will be repeating to others. Bergen was an awful port. We took a quick walk into town and was not impressed The others were charming, guess I was expecting the same warm and fuzzy feeling.

The ship is beautiful and has lots of different sitting areas. The food in the main restaurant was decent (but not fancy). The buffet was fantastic with different stations, ethnic foods and daily varieties. Activities during the day were adequate and fun. Live music was good and frequent with a good variety of music. However, everything was shut down before midnight and we didn't like the music the DJ played. The only real complaint we have are the evening headline shows. When we checked the Celebrity website before booking, all the shows looked very 'Las Vegas' like. Grand shows with all the bells and whistles. There was no way to find out which ones of these shows are on the Solstice ship. Even the day of departure, we still didn't know. They were announced the night before. Some of the shows were okay but we had way bigger expectations, based on the marketing. The cruise director was great with a lot of energy and made herself very visible. All in all, it was a good time.

Service was excellent. WiFi is terrible. Condition of Equinox is poor. Drawers in cabin need repair. Dinner choices did not vary much.

Awesome trip, very energetic with a different port each day with no sea days, A lot of help from our Avoya agent helping setup this cruise.

My initial thought was that the cruise ship would be crowded. However, even with 2800 passengers there was plenty of room to move around. The room and balcony were standard size and very clean. The ship was up to date and spotless. The crew, especially in the dining room, were exceptional. The meal, also, was exceptional. Other than having to travel the entire country to get to port I would probably book it again.

Ship needs refurbished. Public toilets smell badly and need better taken care of by staff. Cabins need some new “touches”. But it still is Celebrity. Food is excellent. Service is excellent. Just needs a little tender care!