It was disappointingly commercialized just all about selling and making money. Or getting us to spend money. Some of us had to save a spoil ourselves with the cruise alone. Concierge class definitely gets treated better!The staff looked exhausted like it was our fault that they are working so hard, they need better schedules some were unprofessional. The staff that stood out for me were Kosanto, Ewan, Elvin,Chris(room assistant) and Dudley. The bartender in the Martini bar, forgot his name Asian man.
The room service was a perk but the service was shockingly poor. Cold late coffee delivery with a poor attitude.