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Crystal Reviews

4.7203 Reviews
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
Ship: Crystal Serenity
Cruise Date: 10/23/2019
Destination: Europe
Reviewed about 7 years ago by John
“Excellent”
Ship: Crystal Serenity
Cruise Date: 10/23/2019
Destination: Europe
Beautiful trip, service excellent,great entertainment. Richard the bottler was really a great person trying always to please. These was our third trip wit Crystal and I recommend to my friends. We give you 5 stars. Martha, Anya and Lucyl were really good also.
Reviewed about 7 years ago by Luis
“Winderful”
Ship: Crystal Symphony
Cruise Date: 10/11/2019
Destination: Caribbean
Service & personell well trained & extremely helpful especially in the restaurants & Bistro
Reviewed about 7 years ago by Barbara
Ship: Crystal Symphony
Cruise Date: 10/11/2019
Destination: Panama Canal
Reviewed about 7 years ago by Allen
“All I Hoped!”
Ship: Crystal Symphony
Cruise Date: 10/11/2019
Destination: Central America
I had never cruised with Crystal before and so excited to say it was all I hoped for. Thank you Crystal!
Reviewed about 7 years ago by Deborah
Ship: Crystal Serenity
Cruise Date: 10/10/2019
Destination: Middle East
Reviewed about 7 years ago by Robin
Ship: Crystal Serenity
Cruise Date: 10/03/2019
Destination: Europe
Reviewed about 7 years ago by Joseph
Ship: Crystal Serenity
Cruise Date: 09/21/2019
Destination: Europe
breakfast and lunch were great.....dinner was just average. our seabreeze penthouse room was very inadequate for the money we paid.
Reviewed about 7 years ago by Tony
Ship: Crystal Serenity
Cruise Date: 09/20/2019
Destination: Europe
Reviewed about 7 years ago by David
“Excellent service”
Ship: Crystal Serenity
Cruise Date: 09/14/2019
Destination: Europe
Ship's crew was wonderful.
Reviewed about 7 years ago by Bryan
Ship: Crystal Serenity
Cruise Date: 07/29/2019
Destination: Europe
Reviewed about 7 years ago by Steven
“Outstanding”
Ship: Crystal Serenity
Cruise Date: 07/29/2019
Destination: Europe
Their billing for extras is incomprehensible.
Reviewed about 7 years ago by Enrique
“IT WAS GREAT”
Ship: Crystal Symphony
Cruise Date: 07/30/2019
Destination: Alaska
It was great
Reviewed about 7 years ago by Eric
“Suggest 3-4 day add-on stay at Reykjavik”
Ship: Crystal Serenity
Cruise Date: 06/21/2019
Destination: Europe
Golden Circle Iceland land tours from there plus the cruise excursions would have been perfect. Norway was stunning.
Reviewed over 7 years ago by Barry
Ship: Crystal Symphony
Cruise Date: 06/25/2019
Destination: Alaska
Reviewed over 7 years ago by Vida
“Great employees, great food.”
Ship: Crystal Symphony
Cruise Date: 06/17/2019
Destination: USA/Canada
Regular staterooms are getting a bit tired. For four of the eight days there was a significant pipe leak outside our stateroom door. Great to see increased diversity in the staff. Entertainment was excellent except for Avenue Saloon.
Reviewed over 7 years ago by Kenneth
Ship: Crystal Symphony
Cruise Date: 11/08/2018
Destination: Caribbean
Reviewed almost 8 years ago by Thomas
“First Class”
Ship: Crystal Serenity
Cruise Date: 08/19/2018
Destination: Europe
Top Notch! Great attention to detail
Reviewed about 8 years ago by Kimberly
Ship: Crystal Symphony
Cruise Date: 08/10/2018
Destination: Panama Canal
Fabulous service.
Reviewed about 8 years ago by Siu Yung
Ship: Crystal Serenity
Cruise Date: 08/12/2018
Destination: Europe
Reviewed about 8 years ago by Enrique
“A Voyage to Remember”
Ship: Crystal Symphony
Cruise Date: 08/10/2018
Destination: Panama Canal
The refurbished Symphony seemed to offer every comfort and convenience. We booked a Seabreeze Penthouse with butler service and it was well worth the extra money. The educational lecturers, particularly William Miller, were exceptional. The spa is clean, with assorted services; the variety of dining options is amazing. Breakfast options in the Marketplace in particular were interesting and varied while some of the specialty rooms - Umi Uma, the Charascaria, Trident Grill - were fun and different. There are downsides, however. The satellite connections in the computer room varied from spotty to not available. The menu and concept of the Silk dining option need to be completely overhauled. Cabo San Lucas is a tourist trap staffed with hawkers and touts. We fled after an hour's unpleasantness. Stay on the ship uring that port call. But the Canal is a wonder of the world, the reason we made the trip, a day to remember always.
Reviewed about 8 years ago by Elliott J
Ship: Crystal Serenity
Cruise Date: 08/31/2018
Destination: Europe
Reviewed about 8 years ago by John
Ship: Crystal Serenity
Cruise Date: 08/31/2018
Destination: Europe
Reviewed about 8 years ago by Marie
“Fabulous Ship and Cruise”
Ship: Crystal Symphony
Cruise Date: 09/25/2018
Destination: USA/Canada
We had a wonderful time on the Crystal Symphony. The food was 5 star gourmet dinners. The ship is beautiful and our stateroom was very comfortable.
Reviewed about 8 years ago by Mary Catherine
Ship: Crystal Symphony
Cruise Date: 09/25/2018
Destination: Canada/New England
Reviewed about 8 years ago by Gregory
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