Holland America Reviews

Nice clean ship. Services on all areas outstanding! Nickel and dime you with charges every where for so many things. Outdoor pool was fantastic! Did not expect to swim in Alaska.

When my 3 sisters decided the four of us should go on a cruise to celebrate the fact that we are all now retired, I worried that I would find it too crowded and cramped. Boy, was I wrong! Thanks to the fantastic service and ample entertainment and activities options, I had a wonderful time. I'm not sure if all cruise lines or individual ships are all this good, but Holland America's Zuiderdam team really has its act together!

Land portion of tour was good with the exception of the Westmark Fairbanks hotel stay and the 8+ hour train ride from Denali to Anchorage. I would not book the same itinerary if I had to do it all over again.

This was a surprisingly nice cruise. It exceeded my expectations. Each port was so unique and had its own endearing qualities. We loved the variety of the travel and our ship staff made us feel very comfortable and welcomed.

Had a wonderful time. Beautiful fall weather and excellent port excursions. Also, great service and environment on the Holland American Villendam.

Very nice. Peter did an excellent job with ensuring everything was in order.

Exceeded our expectations in every way. I highly recommend Holland America and would encourage everyone to take cruise/tour to Alaska.

Everything was perfect, the ship, accommodation, service, weather, food and excursions. Hillary Habeeb made this dream come true and we're so thankful for all her incite and help planning this trip!

Overall the trip was a success. The food was plentiful and mostly pretty good. The excursions we booked were the highlight and all were real good. The dog sledding adventure on the Glacier was the best. The seal watch was okay with a very long distance away from the otters and or seals to not really be able to see them hardly at all. We did however see a lot of whales in the vicinity, which was a goal. Went to see totem poles in Ketchikan and as we returned to the bus between 5 and 10 minutes late, discovering that it took off without us. The driver claimed to look for us but we were close by and never saw him. The driver called his supervisor who was afraid of being 10 minutes late for the next tour, he told the driver to leave us there. We live in TN and had no connections to get back to the ship. We did however find a ride back with another tour driver whose next stop was close to the ship. Grateful for her help. The weather was fantastic as we heard everywhere we went from the locals, who described it being raining almost everyday and pouring the last 4 days. We are grateful for a successful trip and having to pay for the ship's umbrella we left on the tour bus, which the tour did not return, we will never use sourdough tours again. The supervisor was not professional and he was ranting as we walked away. Holland was good overall but too many of their events being held were for shopping and not entertainment. We'd use them again, maybe after we try another cruise line to compare.

Alaska has beauty everywhere you look. The Koningsdam was the perfect ship for us and the staff made it even better! Can’t wait to sail again with Holland America

it was a great experience we have nothing ad to say all was great>

It was awesome. The scenery, the little towns it was all great The ship was beautiful the people on board were terrific always available to help. The food was awesome. I would go again

Great trip all around. The short cruise was very nice and met all of our expectations The longer land tour was equally great

Small older ship with limited balcony cabins. Slow tendering process. Good service, entertainment and culture. Ordinary dining room food.

Great trip and thanks for getting us on this cruise.

The service from staff was terrific and the food in the dining room and lido area was very good. I was disappointed with the entertainment nightly. This is the only criticism I have. Holland America cruises in the past have had terrific entertainment.