Holland America Reviews

Enjoyed the cruise very much. Service and amities on Holland America were outstanding

Wonderful, so scenic, food and service were exceptional

Very good experience.

The tours, the quality of service, the food was all we expected and more. This was a once in a lifetime trip and we are very happy with did it. The pictures we took don't really match what you actually see in these places. It was just incredible.

All in all, we enjoyed the cruise, this being only our 2nd cruise. The area's we didn't prefer were #1 the smaller ship definitely felt smaller with a little less to do.(since we don't drink alcohol or gamble) #2 the ship's decor is definitely dated & worn out in our room. And as I mentioned on the slip I filled out while on the ship, our bathroom had the constant smell of mildew & I daily noticed water coming from somewhere & settling by the threshold of the bathroom before seeping in to the wall.(probably where the smell came from) On the other hand the food was good, the staff were stellar as ever, most of the entertainment was good as well. We'll be back but hopefully on a bigger newer ship.

Great cruise. I would consider starting or ending cruise in Alaska as you spend quite a few days at sea and N. Pacific can get rocky. Better use of your time to spend a little extra and don't make it a round trip cruise. Juneau and Ketchikan are basically cruise run towns where most of the shops are owned by the cruise companies. Sitka was a great town...we walked to the raptor center and then through Totem park. Absolutely amazing...so many eagles in this town. Eurodam is a such a beautiful cruise ship and would sail on her again.

Everyone guests and staff alike were so helpful and so lovely I’m already thinking of doing another cruise with Holland America and I 10/10 recommend it to others

A little wet and cold but it was still great cruise Can’t beat the scenery

Our Alaska cruise was wonderful

Great cruise line with good size ship

Food was great. Since we did almost all of our own bookings for our various tours, we needed more information sooner. The times we set up for tours were based on the information given ahead of time which was sometimes incorrect, often due to not being informed of the need to tender to reach the destination. This meant last minute phone calls and changes which was very stressful and costly for us. Also we were told we would have 11 days of laundry service, but it turned out to only be 9 days, as it was discontinued two days before disembarking. We were depending on this service to prepare for our time in Athens. It was discontinued without prior notice. Such things make a difference in whether a trip is really great or just okay. They reveal the integrity of the company and effect its reputation and whether we recommend them to our friends. So we will only recommend Holland to others with some caveats. Or Holland should pay attention to these problems and make some needed improvements. Seems like there is a lot of emphasis on getting people to consume alcohol. It is also not good to have a noisy casino area right across from the music trivia and song area. The two types of music/sound are competing unpleasantly and need to be separated. Or at least do not blast music from the gambling area. It was also impossible to get from the music trivia to the evening shows since one began at 7 and lasted to about 7:40, while the show started at 7:30. We had to leave before one was over or miss a bit of the show (if there were still any seats available). This could very easily be resolved by starting the trivia game at 6:30 or 6:45.

There were a lot of "little" things that added up. The buffet food was much better than their restaurants. The customer service for the most part was really good.

Buffet food outstanding . Service excellent. Will cruise HAL aga6

We throughly enjoyed the spa. We wished there was more entertainment. Lots of senior citizens. Would not recommend for a family with teenagers. Food in dining room was delicious. Great room service. Ports were fun. We had a relaxing vacation.

Very nice ship food was good

A great time!!

The cruise was very good. Unfortunately, we have notices that the cruise line continues to reduce services and increase prices. It gets noticed and one wonders how much more they will do before they start to see a reduction in cruises who enjoyed a certain class of services and amenities.