Holland America Reviews

Lovely ship one of hollands new launches but wish they didn’t skimp on size in cabins. Space at foot of bed to wall just about able to navigate your luggage let alone your self. Balcony lovely. Bathroom sink not made to wash your face in. Slops water all over ! Very cramped size as well and no night light. Just seemed alittle more cramped in this stateroom. Service in room ok but missed the nightly chocolates. Had two on a 9 day cruise. Dining food options very small. The Pinnacle Grill same as on previous vessels very good , entertainment in main venue so so, lido same as expected. The holland brand client is of our vintage so sure we will return but maybe try for an older vintage ship.

Good times with friends. Food was excellent. Temperatures in mid 80s

The trip was nice, we had a good time. Sorry the time in Aruba was so brief, however. Would have liked being there a few more hours. There was time to take an excursion, or shop, not both. It's my favorite shopping port ... so ... no excursion. And ... was REALLY, REALLY looking forward to swimming in the pools onboard, but none had STAIRS or WALK IN. I have serious back problems, & can get IN a pool like this, but getting out might be a real problem. BIG disappointment with the pools. HUGE. Finally ... Eurodam is a lovely ship, but is looking pretty tired.

The food and staff service were excellent. The nightly shows were short and lackluster. The one excursion we took with Holland America was unsatisfactory and not worth the price we paid. The meeting and boarding process for the excursions were disorganized and chaotic resulting in long wait times and overcrowding in the world stage area. We waited at least an hour before our excursion departed. There was not enough time allocated at the places we visited. Most of the movies they showed were very old and not well-known. One movie was from 2005! The store had too many Holland America branded items. There were few interesting on-board activities.

Holland America Line “Noordam” was beautiful ship with great amenities and wonderful food. Since this was 48 day cruise we upgraded from Veranda to Signature Suite and were thankful for the extra space, two desks, sofa, two sinks with jet tub and separate small shower plus larger veranda. Evening shows were not as full as pre-COVID with one entertainer and pre-recorded music/background. Wi-fi was spotty but is being updated in Jan 24. Captain Peter Barnes and staff were very cheerful and outgoing!! Lots of different ports was appealing but excursions were sold out one year in advance so be prepared to look for shore vendors at most locations. Biggest complaint is that after 35 days of travel only ONE day in Sydney Australia?!?!! ( 8 am in and 6 pm out) Make sure to ask for “sharing” at evening dinner to meet a wide variety of travelers and learn from their experiences!! If we knew the Noordam was headed back to Sydney we would have added another week onboard and ended our cruise there! Overall a great experience !!

Sarah ,Was a fantastic help thank you so much.

The "accoutrements" of this trip did not measure up to our other experiences on Holland America. For example, with the exception of the calypso group called Island Magic, the "entertainment" seemed left over from the Ed Sullivan show! Dario the Magician would have been perfect for Ed Sullivan and the dancing group as well. Hygiene was also lacking on this cruise---NOT by members of crew or staff but by GUESTS! Some boarded the ship coughing and sneezing while others contracted the coughing and sneezing through exposure. So many guests sneezed into their hands and then handled food, salt and pepper shakers and other utensils. By the end of our two weeks, a good percentage of the ship was ill and we manifested bronchitis bordering on pneumonia two days after we returned. What's more, the smoke in the casino was not merely off-putting but stifling. And you had to pass through the casino to get to the World Stage for "entertainment". THE WONDERFUL PART OF THE CRUISE WAS STAFF AND CREW! April and Porfi in Guest Relations; Dimas a cleaner on deck 2; Ade in the Lido. They exemplified what we always considered the best of HAL! LUGGAGE DIRECT is a new feature offered by HAL and it is surely worth the price! Luggage Direct takes a guest's luggage before debarking and sends the luggage through to the guest's ultimate destination. What a wonderful innovation this is: the guest is not bothered with lugging baggage or check in at the airports. It's all covered by Luggage Direct. The guests receives boarding passes and luggage tags and it's all done! It's great!

My first trip to the southern Caribbean islands. I really liked the ABC islands. Half Moon Cay is a wonderful place for a beach day but it has facilities and the food is provided by the ship. (Had been there many years ago, Holland America has made it a great destination but haven’t spoiled the beaches and much of the island is a nature preserve). The Eurodam is a nice ship, small enough that you are not falling over people but has nice facilities. Crow’s Nest is a wonderful place to spend a sea day, comfortable chairs, coffee bar, and a great view. The cruise had a good mix of island visits and sea days. Stop in Bonaire could have been longer. Crew was great - friendly and efficient.

We seriously doubt we will be cruising with Holland America again after this last cruise. It took 2+ hours to get a tender at Cabo San Lucas, the Mazatlan excursion was terrible and La Paz was a nightmare. At La Paz, we waited for almost 2 hours in the sun to get a shuttle into town, we didn't get there until almost 1:30pm and had to be back for the last bus by4;30pm but we were advised that if too many people showed up we might have to find a taxi to get back to the ship. (and even though all the information said the shuttle was free we were charged) Many people on the boat gave up and did not go to either Cabo or La Paz. The water was turned off one night from 10pm to 7am. Our room's AC turned off each night between midnight and 5am. We were randomly charged for diner items that I had to go to guest services to correct. The staff was lovely. The execution of the cruise was poor.

Fabulous trip! Exceptional service.

could not be happier ,ship was beautiful , staff was great , weather was perfect .highly recommend Holland America ! ! !

Food in main dining room not up to par and very small portions.Too many extra fees while on board. Service was good. Pools not large enough to accommodate comfortably number of people on sea days. Overall a fair experience.

The ship, room. food, staff all good. Evening "entertainment was awful to any mature taste: Rock & roll, blues etc,; no jazz, classical, American songbook etc. Also, very hard to find anyplace to sit down without being hustled for drinks.

The trip was good but the food was the same every day in the lido

I was disappointed that we were unable to dock at a couple of ports, but I understand the reasons why we could not and I thank the Captain and headquarters for putting our safety first. Going through the Canal was fascinating and memorable!

We certainly enjoyed the Panama Canal, but the cruise was not the best we have been on. As soon as we booked the cruise, Holland America sent us an itinerary change. If we had seen the changes on the website, we probably would not have booked this cruise. Also due to weather conditions we missed a port, and changed a port due to unrest in one country. The company was good about finding a different port to visit. After our passage through the Panama Canal, we were to stop in one more port. However the ship was having some problems with the propellers so we had to continue on to Fort Lauderdale with no stops. So not including the Panama Canal, we had only 6 stops in ports. The service on the cruise was fine but we are not stay on the boat type of people.

Excellent cruise on the Westerdam...crew was fun- attentive...food excellent.. I very much enjoyed the daily lectures from Dr PW Kam about Japanese culture , history, and Etiquette .An the excursion in Kushiro to the Ainu Village and Japanese lunch fun- we all had individual hot pots + lots if food. Disembarkation Yokohama very organized.

The weather was disappointing. The rainy season has started a month early. Very hot and HUMID. The storms caused us to bypass a port of call, civil unrest caused us to miss the Guatemala stop, and engine troubles caused us to miss the stop in Columbia. There was no change in the activities on the ship, to try to entertain the passengers with all the extra sea days. .

This was my very first cruise and have never felt so comfortable with the crew and staff of Holland America. The food was absolutely amazing in all restaurants and the entertainment on the cruise ship was outstanding. I have to say, I’m hooked on Holland America and look forward to my next adventure